WEBVTT

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Ralf Schneider: Great, so we saw that someone
couldn't hear, um we can just write a note for him

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that perhaps he needs to turn his speaker on his
computer up since he is seeing everything. Um,

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but in the interests of time, I'd like to
get started and welcome everyone. This is

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the Mental Health Recovery and Wellness Webinar
Series. This series is made possible by the VA

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Office of Mental Health and Suicide Prevention,
Psychosocial Rehabilitation and Recovery Section,

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and the VISN 5 Mental Illness Research
Education and Clinical Center, or MIRECC

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in partnership with Employee Education System,

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planning committee members for this Webinar series
include Dan Bradford, Valerie Fox, Spencer Glipa,

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Catherine Lewis, Marty Oexner, Kathryn
Peacock-Dutt, Donna Russo, Tim Smith, and

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Samantha Hack. Today's Webinar is entitled
Evaluation of Recovery-oriented Acute

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Inpatient Mental Healthcare. In other words,
RAIN-MH. Our presenter for today's Webinar

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is Dr. Alan McGuire. Dr. Alan McGuire is a
clinical research psychologist, who serves as a

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core investigator at the HSR&D Center for Health
Information and Communication and an Associate

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Research Professor at Indiana University, Purdue
University, Indianapolis. Dr. McGuire's research

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focuses on the dissemination and implementation
of evidenced-based psychosocial interventions

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for people with chronic conditions such
as severe mental illness, chronic pain,

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and substance use disorders. He has received
funding from the National Institute of Health, VA

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Rehab Research and Development, VA Health Services
Research and Development, and VA Query to support

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his work. So, at this time, we are happy to turn
over the Webinar to our presenter, and we will be

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keeping track of comments that you make in chat
and addressing those at the end of the session.

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Thank you Alan, why don't you take it away.
Dr. Alan McGuire: Well thank you Ralf and thank

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you to the whole team that puts this series
together. It's such a great resource and a lot

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of work that goes into it, so thank you guys very
much for that. Um, I'm excited today to present on

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our ongoing research focused on recovery-oriented
inpatient services, the RAIN-MH project.

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First of course, I want to just note that
these views that I am talking about today

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are mine, and that the VA and everybody else
will just completely deny they even know me

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if you say it's their views, and also I
have no financial conflicts to disclose.

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I do want to take a moment to acknowledge the
whole team here, including my co-investigators,

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our great operational partners from the
Office of Mental Health and Suicide Prevention

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including Gayle Iwamasa and Marcia Hunt,
as well as the funding that we receive from

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Health Services Research and
Development through the form of an IAR.

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So we're going to take a moment here
to have some polling questions. I've

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told you who I am and Spencer will bring up some
questions that we will get at, who all you are.

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So Spencer if you can go ahead and
bring up the first poll question.

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All right, so, the first question is
I'd like you to tell me what is your

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involvement in acute inpatient services
and we will check all that apply. So,

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have you regularly provided clinical or
administrative services on the inpatient unit?

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Have you occasionally provided services on a unit?
Have you conducted research involving inpatient?

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Have you been a patient or a family member
yourself, or have you never formally been involved

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with inpatient services? I'm seeing results
are trickling in here and, still getting a few

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All right, it looks like that we've gotten
most people in so let's take a look at our...

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our results here. So it looks like that
the vast majority of you, so 70% of you have

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regularly provided services, so that's
great. A lot of people who are

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really down, down in the front line there,
so that's great. Some other of you who are,

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like me, on the occasionally provided services, a
solid quarter. A few fellow researchers out there,

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that's fantastic. And also a solid representation
of patients and family members, that's great.

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And, then a few of you who have no
involvement, so that's fine, welcome.

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All right, and I believe that we have a second
poll question that we can bring up at this time.

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All right, and so, similar question, I'd like
to know just kind of what is your primary role,

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check all that apply. Are you a
mental health provider or some other

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type of provider? Are you primarily a researcher?
Primarily administrator? Primarily a Veteran or

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family member obviously many of our VA employees
are Veterans or family members themselves,

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and that's great. Or do you describe yourself as
some other sort of, some other sort of animal?

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All right, it looks like those
results have come in pretty quickly.

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All right. Great. So, again, we have a strong
representation from providers here on this

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call that's great, as well as definitely a strong
administrator representation, and just a few of us

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researchers, definitely solid Veteran presence.
Okay, great. Thank you very much Spencer.

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Okay, so a little bit of background and rational
for what we've done. So, there have been numerous

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efforts to define, measure, and support the
implementation of recovery-oriented care

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in the outpatient setting, starting with seminal
work by Bill Anthony and Pat Deagan that many,

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if not all of us, are familiar with, um as
well as numerous people in recovery themselves.

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However, this focus on recovery-oriented inpatient
care has received relatively less attention,

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but this, it's still important, because we know
that inpatient care is an important part of the

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recovery journey for many people in recovery.
Relapse is recognized as a part of recovery

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for many people and with relapse often times comes
acute hospitalization. So it's really an important

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place to focus our attention. And consistent with
that, the VA has made some very important strides.

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Back in 2013, just a little over seven years ago
now, the VHA distributed it's inpatient mental

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health services handbook, that really was set out
in detailed the services that should be provided

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in the inpatient setting, and in conjunction with
that, they issued their recovery services toolkit,

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which was meant to be a guide for the field
on how to implement recovery principals and

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practices within inpatient settings. One of the
tools in that toolkit that has received a fair

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amount of attention is the Inpatient Recovery
Checklist. This was developed as a guide for

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the systematic implementation of recovery-based
services. It is a self-assessment that people

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in the field could use to see, where are we
on this. Despite these great efforts though,

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there has not been a systemic assessment of
recovery-oriented inpatient care within VA

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and really, at the time, there really hadn't
been any large-scale systematic assessment. So,

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that is what we, the gap that we were trying
to address. So, we proposed a study with

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three aims. The first aim, to assess the
penetration of recovery-oriented inpatient

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care across VHA, and the second aim was to
describe the implementation process and what

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challenges that people in the field faced in
implementing recovery-oriented inpatient services,

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as well as what strategies they used to overcome
these barriers. And finally, we wanted to look at

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the relationship between recovery-oriented
inpatient care and Veteran outcomes.

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So, just briefly here is an overview. So, we have
used a mixed qualitative and quantitative design.

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So this is a strategy in which both quantitative
and qualitative data are collected and are

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integrated in a meaningful sort of way. And as we
got involved in this work, we realized that there

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was kind of a preliminary step that was necessary,
which is to really define and operationalize

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what does recovery-oriented inpatient care
look like so that we can then measure it. [laughter] Um,

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and then after that step, we went to
measure it at a selection of VA sites

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understand that implementation process, and
then test the association with Veteran outcomes,

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and we are still in the data analysis phase, so
my presentation today is going to focus primarily

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our efforts to define and operationalize
recovery-oriented inpatient care, as well as

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our results from measuring it at our sample
of sites. I'll go into just a little bit

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of understanding the implementation
process, but those will be preliminary.

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So first the operationalization of
recovery-oriented inpatient care,

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or the development of what we call the RAIN
scale. So, the first question that we really

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faced is where to start. At the time, there
were numerous definitions existed for

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recovery-oriented care broadly and how that
might apply to inpatient care. We found that

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often times those were general or abstract that
weren't operationalized in the way that we needed

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them to be for a research study, and we weren't
quite sure how to choose the best. But, we

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did have the VA checklist that I mentioned before,
it had certain advantages, including that it is

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meant for VA, it's tied directly to VA policy, and
this was and is a VA study; however, the checklist

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was intended for self-assessment and quality
assurance purposes, making it not an ideal fit for

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a research study. So we made some modifications.
Some of the types of modifications that we made

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from the beginning were that one wording was
sometimes not clear, to us, at least, as a research team.

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So, for instance, one of the items made reference
to appear a reality check and we felt like,

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well we can't reliably know what that means, so,
we kind of tried to work those into things that

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were a little more clear and straightforward.
Um, multiple aspects of care were rated in a

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single item in research terms we call that a
double-barreled item, so we just split those out

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into their own separate items. Um, the checklist
includes 3-point anchors, not implemented all,

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progressing and fully implemented, or something
along that line. We felt like we needed more

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precision for our purpose and, very importantly,
we needed some objective criteria for how we would

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assess whether an element and how strongly
an element was implemented. So, it's also

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important to note that after we developed this
initial scale, based on the checklist, that

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we took the opportunity of this study that
I'm going to describe, to make continuous

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improvements to the scale. Um, site scoring
meetings occurred after each study visit,

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that I will describe a little bit more in detail
later, but suffice to say that after each scoring

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meeting we collected notes, we really reflected
on the process, not only how well did the site do,

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but also how well did our scale do. And then we
would take these, we would also pair them with

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periodic reviews of the literature, and also check
in with our operational partners, as well as our

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own practice partners at the local level. And so,
what came out of this process is a 23-item scale

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with a 5-point ratings for each element, each
of these 23 items represents one element

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of recovery-oriented inpatient care and they're
rated from 0, .5, 1, 1.5 and 2 with 0 indicating

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pretty much a complete absence of that element.
So here is the first item as goal setting,

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recovery-oriented goal setting, and so a 0 is
really no process at all for collecting Veteran

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recovery goals, all the way up to a 2, which
would be excellent quality and consistency.

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Inherent in this rating scale is that we
are taking into account both the quality

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of the process that is in place, but also
how consistently that process is implemented

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across Veterans who are admitted to that unit.
And also we developed some scoring criteria,

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how it is that we would go about, and this
was grounded in not only theoretically what

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we thought or seemed like would be very
high versus very low, but also using our

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sites experience and when we saw it, we were
sure to try to capture that in our scale.

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The scale is organized into four subscales.
This is based on a series of confirmatory

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factor analyses that we conducted and that are
still ongoing. It's a good start and it makes

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a lot of sense, but it's, um, the fit indices
are not quite where we would like them to be,

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so we're still working on that. But, in general,
the four subscales that we found were inpatient

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treatment planning, outpatient treatment planning,
the group programming and the unit milieu.

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So let me walk through the elements
falling under each of these

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subscales. So the inpatient treatment
planning this is the process by which the

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plan starts with the Veteran's recovery goals,
and seeking out and understanding what are the

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Veteran's goals for their own recovery. These are
recorded in a written treatment plan and are used

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as the starting point for shared decision
making for medication management and shared

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decision making for inpatient treatment. And
by inpatient treatment, I'm talking about the

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care that happens while the Veteran is still on
the unit. This takes place in the context of an

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interdisciplinary treatment team that the Veteran
is considered at the center of, and also involves

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significant others and family
members in this planning process.

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The outpatient treatment planning also starts
with the Veteran's recovery goals and uses those

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to engage in a shared decision-making process
to plan for outpatient treatment, or the care

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that the Veteran will receive after they are
discharged from the unit. This outpatient care is

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coordinated between the inpatient and outpatient
teams and that there is a philosophy towards the

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least restrictive discharge possible for each
Veteran. So there isn't a assumption that all

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Veterans coming off of an inpatient unit will have
to go to some sort of stepdown unit or residential

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or nursing home sort of setting, but that we want
to get Veterans to the closest they can as living in

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the community with the appropriate supports. And
finally, this is in reach, or the notion that

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outpatient treatment programs will provide
services on the inpatient unit so that Veterans

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can experience firsthand the types of services
that those outpatient programs provide, and can

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make a better and more informed decision regarding
whether that is an appropriate fit for them.

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The group programming includes both if there is a
sufficient volume of groups available on the unit,

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as well as a sufficient variety to meet the needs
of the most diverse presenting concerns and needs

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of Veterans served by the unit, and that
this programming is supported by the staff

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so that Veterans are encouraged to
participate maximally in group programming

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with minimal disruptions or competing interests
for that. So that groups are happening in a quiet

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space where Veterans can concentrate and there isn't
a constant revolving door of nurses coming in,

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puling Veterans out for vitals and things
like that. And then finally, that this

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programming is of high quality, so that
it is of therapeutic value basically.

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And finally, the milieu. That the milieu is a warm
and inviting home-like unit that is an autonomy

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promoting environment in which that to the most
can be done while maintaining safety that Veterans

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are able to, you know, maintain their rights as
humans and some sense of normality. That there is

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respectful and therapeutic interactions between
staff and patients. Nurses and other staff are

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out and about in the milieu on a regular basis
interacting in a respectful and supportive

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way with the Veterans, and that behavior is
managed through the least restrictive means.

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So this is looking at minimizing
the use of seclusion and restraint

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and things of that nature, even chemical
restraint and using our verbal deescalation

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techniques and things of that nature, and ideally,
preventing escalation before it even happens.

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There are a few other items that are
included in the scale that didn't fall

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neatly into one of our other subscales, but are
nonetheless, I think are important, one of which

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is there is integrated care for comorbid visible
health needs. Also the availability and use of

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individual evidence-based psychotherapies.
Suicide prevention, so the linkage with

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suicide prevention coordinators, as well as
filling out and maintaining safety plans for

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Veterans for whom that's appropriate. Also, that this
is a multidisciplinary treatment team with

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representation from all relevant disciplines. And
finally, the inclusion of peer support services.

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So, how did we go about assessing
recovery-oriented care within the VA?

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Well, we sought out to recruit a sample of
34 acute inpatient units across the VA. I

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have to tell you that this was driven by what
a statistician told us we needed to have power

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to reach our aims I put it down in the proposal
thinking there is no way I'm actually going to be

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able to recruit all these, but we will do the best
we can. And low and behold, the field responded

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with great generosity in offering up their time
to participate in our research and we actually

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made our goal and I'm very excited that we have
a diverse sample. These units represent every

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major region of the country, so 16 different VISNs
are represented in this sample. And although it

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says only three of these sites were rural, I will
say that that is just based on VA Medical Center

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classification many of these sites are serving a
very large proportion of Veterans that are coming

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from rural areas. Some Veterans of course coming
hundreds of miles to the closest inpatient unit.

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So lets talk a little bit about the data sources
that we used to assess recovery-oriented care. We

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used several. So first, there were observations,
well not first, but um, there are observations

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from two-day site visits conducted by the
team. Additionally, we conducted key informant

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interviews with staff, Veteran interviews with
Veterans who had been recently discharged from

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that unit, administrative data that was
collected from the corporate data warehouse

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that included things like the number of individual
psychotherapy encounters for Veterans during the

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past six months, the number of group psychotherapy
encounters, or group therapy encounters and things

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of that nature. And then, finally, we conducted
at least five chart reviews for each site.

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The key informant interviews, so we targeted, for
each unit, interviews with the Unit Nurse Manager,

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the Medical Director or lead Psychiatrist, the
Inpatient Program Coordinator, a Social Worker

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and the Local Recovery Coordinator, and we were able
to get an average of a little over four interviews

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per site, ranged from 3 to 7. These were one-hour
telephone interviews. They were semi-structured

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and they focused primarily on the implementation
of these inpatient elements, but also tried to

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get at the implementation process, or as I
call it, the implementation story. How is it

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that things came, the elements that you have
in place came to be in place at your site,

00:23:39.360 --> 00:23:44.640
and what barriers did you face and why the
things that you don't have, do you not have?

00:23:47.760 --> 00:23:53.680
For our Veteran interviews, we were able to
recruit an average of almost six Veterans per

00:23:53.680 --> 00:23:59.360
site, and as you will see here, the demographics,
despite the fact that we did over-sample for

00:24:00.320 --> 00:24:05.920
non-white Veterans, and for Hispanic
Veterans, as well as for women Veterans, the

00:24:07.360 --> 00:24:19.520
breakdown roughly does represent the VA Veteran
sample. So let me talk a little bit about how it

00:24:19.520 --> 00:24:27.360
is that we went about scoring sights. So, first of
all, there was a group of raters that are members

00:24:27.360 --> 00:24:34.480
of the study team. I myself was one of them as
well as four or five of my colleagues. I will

00:24:34.480 --> 00:24:42.000
say that we were very fortunate our team included
decades of experience, as mental health providers,

00:24:42.000 --> 00:24:49.520
consultants, researchers, and family
members. So, these, for each site,

00:24:49.520 --> 00:24:55.280
there would be a primary rater assigned, as well
as secondary and tertiary raters were assigned as

00:24:55.280 --> 00:25:01.600
necessary based on the size and the complexity
of the unit. The primary rater coordinated data

00:25:01.600 --> 00:25:09.360
collection for that site. They would lead the
site visit and after all data collection was done,

00:25:09.360 --> 00:25:15.760
they would draft a preliminary site summary. We
would convene a site scoring meeting, in which at

00:25:15.760 --> 00:25:22.400
least four members of the rater team, including the
primary and any secondary or tertiary raters were

00:25:22.400 --> 00:25:27.440
present. They would present all the data that
we had collected, and we would attempt to come

00:25:27.440 --> 00:25:35.920
to consensus, 0.5, 1.5 what have you, for a rating
for each of these elements. In the case in which

00:25:35.920 --> 00:25:40.640
we really just could not come to consensus, it
felt like we didn't have enough information, then

00:25:40.640 --> 00:25:47.120
we would go back to the sites with any clarifying
questions that we would have. I would also say

00:25:47.120 --> 00:25:51.920
that data triangulation was very important to us
throughout this process. So for each of the sites

00:25:51.920 --> 00:25:57.680
we would offer a wrap up meeting at the end of the
site visit, in which we would say to our primary

00:25:57.680 --> 00:26:02.320
point of contact, you know, whoever, or whomever
would like to come, whoever would like to come,

00:26:02.320 --> 00:26:07.360
let's come, we can share our initial thoughts, what
we've seen, what are your relative strengths and

00:26:07.360 --> 00:26:13.680
weaknesses. But as part of that process, we really
want to say that if we say this is what we saw and

00:26:13.680 --> 00:26:18.000
you like, oh, no, no, no, you missed this,
please tell us so that we can kind of verify

00:26:18.000 --> 00:26:27.360
with you that we are actually capturing a fair
representation of your unit. So, what did we find?

00:26:31.280 --> 00:26:38.000
So here, in this box, we see, I have broken down
the elements based on whether they were very

00:26:38.000 --> 00:26:46.160
commonly implemented, uncommon to see them, or
very uncommon. And in order to categorize them

00:26:46.160 --> 00:26:49.120
with that I used a kind of top box approach but

00:26:49.680 --> 00:26:58.000
sort of, of how many sites scored a 1.5 or
2. So that would land you in the range of

00:26:58.000 --> 00:27:03.680
that it was both a high quality and high
consistency for that particular element.

00:27:04.320 --> 00:27:12.480
And to be rated as very common, those are elements
in which 75% of those 34 units that we visited

00:27:12.480 --> 00:27:20.720
had a 1.5 or a 2 on that particular element.
The very uncommon would be 25% or less

00:27:20.720 --> 00:27:29.360
of sites. And then the common versus uncommon
is at the 50% breakpoint. So, I'll give you a

00:27:29.360 --> 00:27:36.240
moment to kind of scan through that, but I'll be
walking through some more specific examples next.

00:27:41.520 --> 00:27:47.760
So, here is a table, it's a little bit busy,
but this is for the inpatient treatment

00:27:47.760 --> 00:27:54.880
planning elements. And, what you will see
here is a lot of red. So, far and away,

00:27:54.880 --> 00:28:00.240
the inpatient treatment planning elements
were the least frequently implemented elements

00:28:01.120 --> 00:28:10.000
as a whole. Some of the lowest scoring elements
in general were located here. As you can see, goal

00:28:10.000 --> 00:28:14.720
setting, written treatment plan, shared decision
making for medication management, decision

00:28:14.720 --> 00:28:23.360
making for inpatient treatment are all in that red
column with very, very few sites scoring 1.5 or 2.

00:28:26.720 --> 00:28:32.800
In contrast, outpatient treatment planning
items are all in the yellow where we see kind

00:28:32.800 --> 00:28:37.120
of a range, where there are some sites that
are doing it fairly well and there are also

00:28:37.120 --> 00:28:43.840
plenty of sites that aren't doing particularly
well with some kind of clustering in the middle.

00:28:44.800 --> 00:28:48.320
The same is true for group
programming. Some are doing it well,

00:28:48.320 --> 00:28:51.600
some are not doing it so well, a
lot of them clustered in the middle.

00:28:54.320 --> 00:29:01.680
And finally, milieu, a similar sort of, similar
sort of process there. The one exception being

00:29:01.680 --> 00:29:05.520
behavior managed through least restrictive means,
which I will talk a little bit more about later,

00:29:05.520 --> 00:29:13.120
but it was in the green with a lot of sites doing
a very nice job on this. Then these non-item

00:29:13.120 --> 00:29:20.720
factors are as, one would guess, a hodgepodge.[laughter]
So, with two of the highest scoring items,

00:29:21.280 --> 00:29:26.960
located here, integrated care for comorbid
physical needs and suicide prevention, but then

00:29:26.960 --> 00:29:32.480
also one of the lowest scoring with individual
evidence-based psychotherapy showing up here.

00:29:35.760 --> 00:29:39.280
So, let's unpack this just a little bit. So,

00:29:39.280 --> 00:29:46.480
first of all, I want to pause and just note that I
feel as though that the development of this scale

00:29:46.480 --> 00:29:52.320
is a big step forward in terms of conceptualizing
and operationalizing recovery-oriented care

00:29:52.320 --> 00:29:56.320
in the context of acute mental health
care kind of that last frontier

00:29:56.320 --> 00:30:03.600
in mental health recovery. I feel as though that
we a case for some pretty strong content validity

00:30:04.160 --> 00:30:10.480
in that the elements that we included in this that
arose from our process are very consistent with

00:30:10.480 --> 00:30:15.360
numerous perspectives, including literature
on the patient perspective of what they,

00:30:16.000 --> 00:30:22.320
what patients want out of inpatient care, and
view as high quality and recovery-oriented.

00:30:22.320 --> 00:30:27.760
Same for staff and provider perspectives,
and also consistent with other efforts

00:30:27.760 --> 00:30:32.640
in which people have attempted to implement
recovery-oriented care in their own settings.

00:30:33.200 --> 00:30:37.760
So in other words, nothing really popped
out up here that was strange or foreign.

00:30:39.760 --> 00:30:44.080
But we're definitely not done yet,
so, the psychometrics for this scale

00:30:44.880 --> 00:30:49.200
definitely have some issues. There are some
item level issues that need some tweaking

00:30:49.760 --> 00:30:54.480
and, as I mentioned before the factor analysis,
the fit is still not strong. And so definitely

00:30:54.480 --> 00:31:01.600
we have a some more scale development to do. We
also really need feedback from the field that

00:31:01.600 --> 00:31:05.680
starts today. These are the first time that have
presented these results and I'm really excited

00:31:05.680 --> 00:31:10.720
to hear what feedback I get from you all, and of
course the peer review process as we submit this

00:31:10.720 --> 00:31:16.000
to journal publication and then whatnot. And
then of course we really want those outcomes,

00:31:16.800 --> 00:31:21.840
the association with Veteran outcomes. I was
hoping to have those to share with you today, but

00:31:21.840 --> 00:31:29.920
alas, it just wasn't, wasn't ready yet.
Let's talk about some VA successes. So,

00:31:29.920 --> 00:31:35.200
of those elements that were very commonly
implemented two of them, suicide prevention

00:31:35.200 --> 00:31:41.200
and behavior management really shouldn't come as
a surprise. So suicide prevention is, of course,

00:31:42.000 --> 00:31:48.560
the number one priority for VA mental health
and I think that that has definitely shown some

00:31:49.200 --> 00:31:56.000
um, shown some uh, some, borne some
fruit here. Similarly, there are

00:31:56.000 --> 00:32:04.640
definitely metrics that look at how often units
are using these more restrictive and aggressive

00:32:04.640 --> 00:32:09.600
behavior management techniques, such as seclusion
restraint, and we found that by and large that

00:32:09.600 --> 00:32:15.040
there really was an emphasis on attempting to manage
behavior through these less restrictive means.

00:32:15.920 --> 00:32:20.880
Some other feathers in our cap, if you will, so,
the integration of physical health, I think that

00:32:20.880 --> 00:32:28.560
the VA is really capitalizing on itself as a
full service integrated healthcare system. So,

00:32:29.200 --> 00:32:36.880
in contrast to a standalone mental health unit,
the units in our sample were making use of the

00:32:36.880 --> 00:32:43.440
availability of physical health. And this is, they
should be commended for this. I should note that

00:32:44.160 --> 00:32:50.640
many of the people I talk to across VA say
that many of the Veterans that they serve,

00:32:50.640 --> 00:32:56.000
they're coming in after being largely absent
from the healthcare setting for a large period of

00:32:56.000 --> 00:32:59.920
time. So there is a lot of what we call deferred
maintenance - Veterans coming in that haven't been

00:32:59.920 --> 00:33:04.800
receiving dental care, that haven't been receiving
adequate primary care coverage and things like

00:33:04.800 --> 00:33:09.840
that. And so, at the same time that they're
trying to do all of this important work regarding

00:33:10.400 --> 00:33:14.880
getting their mental healthcare up and running,
they're also trying to get them caught up on all

00:33:14.880 --> 00:33:20.320
of these things and that's a lot of work, and it's
really important. And finally, the quality of

00:33:20.320 --> 00:33:27.200
the programming is a pretty high quality of group
programming out there that is going on currently.

00:33:30.160 --> 00:33:35.680
Now, on the other side of things,
urgent attention needed. So, this

00:33:36.800 --> 00:33:41.200
inpatient treatment planning cascade,
as I'm kind of calling it right now,

00:33:41.200 --> 00:33:47.760
was where a lot, a lot of work still needs
to be done. This notion of starting with the

00:33:47.760 --> 00:33:53.280
goals, Veterans' own goals, recording those
in a written treatment plan and have that drive

00:33:53.280 --> 00:33:58.080
shared decision making regarding medication and
inpatient treatment, and supporting individual

00:33:58.080 --> 00:34:05.600
therapy. That just, it seems like that is really
a struggle in the field at this point in time. So

00:34:05.600 --> 00:34:10.400
that, I think, jumped out at me as the kind of the
number one need for where we need more support.

00:34:13.760 --> 00:34:18.000
So, let me talk a little bit about the
implementation data and some preliminary thoughts.

00:34:18.000 --> 00:34:23.280
As I said before, data analysis is ongoing,
so what I'm sharing here is really more

00:34:23.280 --> 00:34:28.480
kind of what is starting to emerge and kind
of my thoughts rather than being the product

00:34:28.480 --> 00:34:34.800
of rigorous qualitative analysis, so, I reserve
the right to change my mind later. I would say

00:34:34.800 --> 00:34:44.480
that the biggest headline from these data, was how
sparse they were. So, really, it felt like it was

00:34:44.480 --> 00:34:51.120
hard to get much information about how did
things get to be the way that they are now.

00:34:52.080 --> 00:34:59.920
Why is that? Well, one thing that is of note, is
that it was hard to get to a common understanding

00:34:59.920 --> 00:35:08.400
of the comments, of the elements that we were talking about. So, we would say, "well, you know, shared decision making,"

00:35:08.400 --> 00:35:14.880
and then they would say, "oh yes, we do shared
decision making for all of our Veterans, for all

00:35:14.880 --> 00:35:20.960
of their medications." And then we would dig into
that a little bit more and say, "well what do you

00:35:20.960 --> 00:35:27.360
mean by that," and like, "well, you know, the doctor
will provide them with his recommendation and,

00:35:27.360 --> 00:35:32.880
you know, they can say no if they want to and
we'll take that into consideration." Say, "well,

00:35:32.880 --> 00:35:38.560
you know, that's not quite what we meant by shared
decision making." So, we spent so much time really

00:35:38.560 --> 00:35:44.800
kind of digging in to what is actually going on at
this site because there wasn't this lingua franca

00:35:44.800 --> 00:35:48.640
that often times we didn't get to those
implementation questions, or didn't have,

00:35:48.640 --> 00:35:54.240
we had limited bandwidth for it I would say.
Also, there was an institutional amnesia. Many

00:35:54.240 --> 00:35:59.120
of these sites have experienced lots and lots of
staff turnover, and so you would ask, "Hey how did

00:35:59.120 --> 00:36:04.000
this get to be the way it is now?" and the staff
would say, "Well, you know, I've been here for two

00:36:04.000 --> 00:36:10.240
years and it's always been that way." And finally,
there was no singular launch of recovery-oriented

00:36:10.240 --> 00:36:17.680
inpatient care. Yes, there was this 2013
toolkit launch, but most of the sites that

00:36:17.680 --> 00:36:22.480
we saw had already been doing some of these
things, or at least attempting to do some of

00:36:22.480 --> 00:36:28.240
these things before the launch of that toolkit
and then even afterwards it varied in terms of

00:36:28.240 --> 00:36:32.320
what pieces of the toolkit they were using.
So it wasn't like many places where you say,

00:36:32.320 --> 00:36:38.080
Hey, this is when VA launched its training in
consultation for cognitive behavioral therapy

00:36:38.080 --> 00:36:42.720
for chronic pain, and it was a singular thing. So
it just made it harder to talk about in that way.

00:36:44.160 --> 00:36:48.000
Model specificity I would say
is a barrier and a facilitator.

00:36:48.640 --> 00:36:52.800
Everybody can talk to me about their 40 hours
of programming, because there's a number to it,

00:36:52.800 --> 00:36:57.200
you just count up the number of groups that
you have, and you either have 40 or you don't.

00:36:57.920 --> 00:37:02.640
Versus, as I said before, shared decision making
or even goal setting, where they may say, "Oh yes,

00:37:02.640 --> 00:37:06.640
we asked the Veteran about their goals," but
then we ask them more about that and they say,

00:37:06.640 --> 00:37:10.160
"Well yeah, you know, when the nurse does the
intake she says, you know, what's your goal and

00:37:10.160 --> 00:37:14.480
they say uh, well, you know, I wanna get into the
DOM and that's where they leave it."

00:37:15.280 --> 00:37:22.160
Well, that's kind of not what we were talking
about, and so that uh, the more kind of, um, easy

00:37:22.160 --> 00:37:28.080
to count it is, the easier it is to talk about
it, and the easier it is to implement. Also,

00:37:28.080 --> 00:37:33.200
it will come as no surprise to many of you,
that there is a big focus on safety and acute

00:37:33.200 --> 00:37:39.200
stabilization within inpatient units. There has
to be, because keeping our Veterans safe has to be

00:37:39.200 --> 00:37:45.440
number one priority and keeping our staff safe as
well. And then also there are, of course, are many

00:37:46.000 --> 00:37:53.040
people who are still rooted in the medical model
and I point at prescribers here, not because I

00:37:53.040 --> 00:38:01.200
am suggesting that prescribers are further behind
non-prescribers, but yet their role is so central,

00:38:01.200 --> 00:38:07.200
particularly on an acute inpatient unit that
there is some sense that if the prescriber is

00:38:07.760 --> 00:38:12.720
actively against this notion of recovery-oriented
care, there's, that's kind of the end of the game.

00:38:13.280 --> 00:38:18.160
Versus other, other disciplines you might
be able to work around for some elements.

00:38:18.960 --> 00:38:24.000
So I just included a sample quote here that really
demonstrated this. This is from a psychologist,

00:38:24.000 --> 00:38:28.400
a Treatment Coordinator at one of our sites,
and he said, Yeah, it's basically I find that

00:38:28.400 --> 00:38:33.360
the treatment team meetings are, I guess,
like 90% about discussions about medications,

00:38:33.360 --> 00:38:38.240
and there is very little room for any psychosocial
type issues. I believe that our psychiatrist is

00:38:38.240 --> 00:38:42.720
totally grounded in the biological processes
and totally believes in those, and therefore,

00:38:42.720 --> 00:38:47.120
theirs psychosocial issues are either discounted
or they're farmed out to the social workers.

00:38:48.240 --> 00:38:51.600
So, I thought that this was really emblematic
of a place were there were people who were

00:38:51.600 --> 00:38:55.760
trying to do this. They had set up this
interdisciplinary treatment team meeting, 

00:38:57.280 --> 00:39:03.280
um, where the Veteran was hypothetically brought
in to be part of this discussion, but

00:39:03.840 --> 00:39:08.720
you had one, this psychiatrist,
who was just saying like, Yeah,

00:39:08.720 --> 00:39:12.880
no, we're just gonna talk about which medication
and we've already made these decisions. And so,

00:39:12.880 --> 00:39:16.720
kind of nothing else could happen with
that in any sort of a reasonable sense.

00:39:18.960 --> 00:39:23.280
Um, I will just say briefly, regarding
facilitators, that there was no one thing

00:39:23.280 --> 00:39:31.600
that if sites did this thing, or had this thing,
then they were good. Um, staffing is really

00:39:31.600 --> 00:39:36.960
helpful. If you don't have the overall staffing
it makes it harder, but there were sites that

00:39:36.960 --> 00:39:41.280
were really well staffed that didn't implement
very well, and there were sites that were really

00:39:41.280 --> 00:39:45.320
struggling with staffing, but yet still pulled
it off. There's some examples; like, if you don't

00:39:45.320 --> 00:39:50.800
have a psychologist or a therapist, then you're probably not gonna have individual therapy.

00:39:50.800 --> 00:39:55.520
Some sites try to have outpatient providers come
on the unit and provide it, but it just really,

00:39:55.520 --> 00:40:01.440
it was very sparse. Also, having a champion
for recovery-oriented care can really help,

00:40:02.240 --> 00:40:07.440
but it also depends on who that person is,
how much clout they have, can they get trumped,

00:40:07.440 --> 00:40:13.360
do they have buy in, things like that. So,
future directions for our team we're gonna

00:40:13.360 --> 00:40:18.560
continue our work analyzing relationships to
outcomes, and analyzing our implementation

00:40:19.680 --> 00:40:25.440
data. I will say, that there are some real needs.
For instance, I mentioned inpatient programming

00:40:25.440 --> 00:40:31.040
and the types of group and individual therapy.
There is not really a research base for this. We

00:40:31.040 --> 00:40:36.320
talk a lot about providing evidenced-based
psychotherapy. So for instance, CBT-D,

00:40:37.120 --> 00:40:44.560
in the settings, but those models were designed
for outpatient settings. Nobody has 12 weeks,

00:40:44.560 --> 00:40:48.960
well, I won't say that, but it's very, very
rare that a Veteran has 12 weeks on inpatient,

00:40:48.960 --> 00:40:54.320
and we hope that they don't. So what does it look
like? What are the effective practices and what

00:40:54.320 --> 00:41:00.640
should be the target of those practices? I would
say two other things, so specific models for goal

00:41:00.640 --> 00:41:05.840
setting and for shared decision making, I know
there are some, um, but really understanding how

00:41:05.840 --> 00:41:11.120
those could be used to support those processes on
the inpatient unit I think is definitely a very

00:41:11.120 --> 00:41:16.640
important question for the field. So, I'm gonna
stop there with my thoughts, I'm really interested

00:41:16.640 --> 00:41:23.120
in your questions and I just want to thank you for
tuning in today and so I'll turn it over now to

00:41:23.120 --> 00:41:28.480
the moderators to see what questions we have. 
Ralf Schneider: Sure, uh, so, uh, this is Ralf, we

00:41:28.480 --> 00:41:36.240
have Alyssa Rippy who got in the first question,
and she started out by asking, "Were the treatment

00:41:36.240 --> 00:41:43.520
plans being completed in MHS" and, you know, what
was behind that, was her thought, "if you had a

00:41:43.520 --> 00:41:54.000
sense of "why the inpatient treatment planning
was so low? Did it have to do with um, the

00:41:54.000 --> 00:42:02.160
templates not being in, um, and then providing
recovery-oriented planning that wasn't documented?"

00:42:02.160 --> 00:42:07.520
I think that was the gist of it. 

00:42:07.520 --> 00:42:13.520
Dr. Alan McGuire: Uh huh. Yeah, so that's a, that's a great question. Thank
you very much. So, almost all, with the exception

00:42:13.520 --> 00:42:19.440
of maybe one unit, and I will point out that that
unit was one of the highest scorers, used Mental

00:42:19.440 --> 00:42:24.240
Health Suite, um, I have done some previous work
regarding mental health treatment planning and I

00:42:24.240 --> 00:42:29.120
will say it is very, very hard, and we are talking
about, when we talk about it in these items,

00:42:29.120 --> 00:42:37.680
we're not talking about is there a treatment
plan with the required elements in, in CPRS.

00:42:37.680 --> 00:42:45.360
So, Mental Health Suite gets you there but what
it doesn't get you is the more soft skill stuff.

00:42:45.360 --> 00:42:53.760
Are you gathering a real goal from the Veteran
and documenting that, and is that real goal and

00:42:53.760 --> 00:43:01.600
plan being used to drive the care that is
actually taking place on the unit? In some cases,

00:43:01.600 --> 00:43:06.880
there is that really seductive drop down menu
that provides you those pre-populated goals

00:43:07.840 --> 00:43:14.320
and we would sniff those out and recognize
that they were being used, in some cases

00:43:14.320 --> 00:43:20.560
for convenience sake and not really matching
what the Veteran said. My personal pet peeve

00:43:20.560 --> 00:43:24.560
is when a goal is put in with quotation
marks around it that it clearly comes from a

00:43:24.560 --> 00:43:29.360
pre-populated goal and isn't actually a quote from
the Veteran. That's not what we're looking for.

00:43:31.040 --> 00:43:38.320
But, Mental Heath Suite aside, there is, regarding
the inpatient treatment with some units, because

00:43:38.320 --> 00:43:45.520
their focus was very much we are about acute
stabilization, we are about adjusting their

00:43:45.520 --> 00:43:52.320
medications and then getting them out as fast as
they can that the kind of esprit de corps was

00:43:53.440 --> 00:43:59.040
we don't really provide treatment on the unit, so
there is not a reason to spend a whole lot of time

00:43:59.040 --> 00:44:05.120
thinking about which groups that they might go to,
or what they might need from therapy, or how the

00:44:05.120 --> 00:44:11.520
medications that we might, medication adjustments
that we might make on the unit might tie into

00:44:11.520 --> 00:44:15.280
their life outside of the unit, because that's
just not what they were focused on. So, there's

00:44:15.280 --> 00:44:20.240
a whole lot of issues there that go into that.
Ralf Schneider: Thank you. Um, Alicia

00:44:20.240 --> 00:44:25.520
Lucksted had a question, "How do your
psychometric concerns that you mention

00:44:26.080 --> 00:44:32.320
impact your interpretation of the results?" 
Dr. Alan McGuire: Yeah, that's a fantastic

00:44:32.320 --> 00:44:39.440
question, thank you Alicia. Um, so, in
a number of ways. So, some of the issues

00:44:39.440 --> 00:44:45.760
where we were able to address kind of uh, so we
made some scoring rules. For instance, regarding

00:44:46.400 --> 00:44:53.600
the group variety item that we have reversed based
on the distributions that we were seeing and,

00:44:54.880 --> 00:45:01.440
so there were a whole lot of clustering in the
initial item at .5 because we said that there were

00:45:01.440 --> 00:45:05.680
these four types of groups that were critical for
inpatient programming, and if they didn t have it

00:45:05.680 --> 00:45:10.800
then we automatically drop them down to a .5. We
relaxed that because we felt like we didn't have

00:45:12.160 --> 00:45:17.200
sufficient justification to really make that
call. So some of those we were able to adjust

00:45:17.200 --> 00:45:23.120
them that way. Then there were others that are
just going to have to be focus of future work.

00:45:24.000 --> 00:45:30.560
We might have to drop certain items from our
outcome analysis to adjust for those issues.

00:45:31.680 --> 00:45:36.960
So that's the , unfortunately when you're talking
about site level assessment it's not like,

00:45:36.960 --> 00:45:40.400
you know, my statistician is like, hey, you know,
could you maybe get 10 more sites, I think that

00:45:40.400 --> 00:45:45.600
would help with the and like, no we can t just
go to 10 more sites, especially during COVID.

00:45:45.600 --> 00:45:53.840
So, um, that's the long and the short of that.  
Ralf Schneider: Thank you. Um, next

00:45:55.040 --> 00:46:01.280
question was from Richard Keeney. "Would you
weigh any of the areas you were measuring

00:46:01.280 --> 00:46:07.280
as more important than others in regard to
implementing a recovery model?" And I think you

00:46:07.280 --> 00:46:13.840
said something about what you thought was central,
but maybe you could speak more to that one. 


00:46:13.840 --> 00:46:17.200
Dr. Alan McGuire: Yeah,
absolutely. So I personally

00:46:18.560 --> 00:46:26.000
have a hard time wrapping my mind around how you
do true recovery-oriented programming if it's not

00:46:26.000 --> 00:46:35.920
being driven by a nuanced understanding of the Veteran's
recovery goals. That to me is just the starting

00:46:35.920 --> 00:46:42.320
point of recovery-oriented care is understanding
what does this Veteran want for his or her

00:46:42.320 --> 00:46:48.080
recovery, and starting there. So, I feel like
that this inpatient treatment planning cascade,

00:46:48.080 --> 00:46:55.040
starting with a goal plan, the goal setting is,
is really, I would put it as the most important

00:46:55.600 --> 00:47:00.560
piece. But that's, of course, just my opinion.
Ralf Schneider: All right. Fair enough.

00:47:01.680 --> 00:47:08.800
Anne Canastra asked, "Could sites request
a coach to review some of your scores and

00:47:08.800 --> 00:47:14.240
implement action plans to address gaps
in some of their areas. In other words,

00:47:15.760 --> 00:47:23.840
were you aware of follow-up that they could
implement based on you coming back to them?" 

00:47:23.840 --> 00:47:33.360
Dr. Alan McGuire: Yeah. So um, that's a great
question, and so, we have had a couple of sites

00:47:33.360 --> 00:47:40.720
that have reached back out to us and um, have
asked for, you know we want to use this to grow,

00:47:40.720 --> 00:47:44.960
what can we do, are there people who are
farther along than us that we can talk to

00:47:44.960 --> 00:47:52.560
and there has. So far, we've gotten a site
that scored very well who was graciously

00:47:53.440 --> 00:47:58.800
agreed to speak with those sites, so we've
been able to do some matchmaking there.

00:47:59.600 --> 00:48:05.200
Um, and, you know, I wish that, I wish that the
Office of Mental Health and Suicide Prevention

00:48:05.200 --> 00:48:11.520
had a team of external facilitators who could,
you know, [laugher] who could parachute in and

00:48:11.520 --> 00:48:17.040
provide support. I've talked with Gayle
Iwamasa just the other day and we were in

00:48:17.040 --> 00:48:22.080
initial conversations about what we could do,
what sort of resources that we could develop

00:48:23.520 --> 00:48:32.880
for the field, um, and uh, and that's still
in development. You know, we, our team is

00:48:32.880 --> 00:48:38.240
research funded and so it's, it's not like we have
somebody supporting us to be able to provide that.

00:48:39.200 --> 00:48:44.000
But, I'm, the, I guess the short answer
is that I'm more than happy to try to

00:48:44.000 --> 00:48:50.240
facilitate a Community of Practice for sites that
want to continue and improve on this, and talk

00:48:50.240 --> 00:48:56.480
about, do follow-up conversations with scores,
and learn more about the scale and our process

00:48:57.280 --> 00:49:00.160
through those conversations.  
Ralf Schneider: Great, thanks.

00:49:00.160 --> 00:49:08.720
And then, Rob Ansen, um, prefaced it by saying, 
"Not sure if this is a fair question, but

00:49:09.680 --> 00:49:15.840
you may have noticed, or did you see in inpatient
settings that might have been shifting toward a more

00:49:15.840 --> 00:49:22.880
a PSR-oriented care, was there a shift in
the dynamics of how the units functioned?

00:49:23.600 --> 00:49:29.040
For instance, with Peer Support staff given
a larger role or included in treatment

00:49:29.040 --> 00:49:34.720
team decisions?"   

00:49:34.720 --> 00:49:41.680
Dr. Alan McGuire:Okay, so Rob I'll try to unpack your question
here. Um, so see inpatient settings shift

00:49:41.680 --> 00:49:47.520
toward a more psychosocial rehab orientation.
Was there is a shift in the dynamics of how

00:49:47.520 --> 00:49:58.160
the unit functioned? Wow. What a sophisticated
question. I think if I was answering it, I would

00:49:58.160 --> 00:50:05.920
kind of be speculating because I haven't looked
at it from that lens. So I'm gonna hesitate to

00:50:05.920 --> 00:50:10.240
answer that question. Sorry Rob, I don't mean to
cop out because it's really sophisticated, but I

00:50:10.240 --> 00:50:18.560
don't want to just make things up on the spot.  [laughter]
Ralf Schneider: All right. I think that's about

00:50:18.560 --> 00:50:27.280
all the questions we had, although we have someone
typing in. Let's just see oh, you have a comment

00:50:27.280 --> 00:50:32.880
from Christina that you can see.
Dr. Alan McGuire: Uh huh.

00:50:32.880 --> 00:50:41.760
Yeah so, she has mentioned that "some goals are
at odds with a lengthy stay of four days and

00:50:41.760 --> 00:50:46.480
inpatient by utilization management." Yeah. "...may
be helpful for RAIN-MH programming to meet with

00:50:47.360 --> 00:50:54.240
UM teams." Oh yeah, yeah. Um, so,
thank you very much for that thought.

00:50:54.240 --> 00:51:00.800
Utilization management is an interesting
player in this. I do just anecdotally have

00:51:01.440 --> 00:51:09.680
memory of a site that I went to where utilization
management sat on the treatment team and

00:51:09.680 --> 00:51:14.320
I will say that I could see that being
a nightmare scenario for some places.

00:51:16.400 --> 00:51:22.960
For this particular unit, I thought that the
utilization management people asked very good

00:51:22.960 --> 00:51:30.400
questions regarding why does this Veteran
need to continue to be on the acute unit,

00:51:31.280 --> 00:51:37.440
and was willing to have a conversation with the
rest of the treatment team regarding that. Um,

00:51:38.400 --> 00:51:48.080
I think what Dr. Hines points towards here
too is this interplay between what are we

00:51:48.080 --> 00:51:54.480
going to get done, what's reasonable to get
done while the Veteran is on the acute unit,

00:51:55.280 --> 00:52:04.960
versus what needs to be held off until they
get established in outpatient, and I would

00:52:04.960 --> 00:52:11.760
encourage us as a field to think very carefully
regarding how do we make that transition to be

00:52:12.320 --> 00:52:18.960
as seamless as possible? The Veteran is
still the Veteran before they're admitted,

00:52:18.960 --> 00:52:23.040
while they're admitted and after they're
admitted, but yet it seems as though

00:52:23.040 --> 00:52:29.680
in many places there is a completely different
view of the Veteran, a completely different set of

00:52:29.680 --> 00:52:35.120
goals and objectives for that Veteran, and the
more that we can make that a seamless transition I

00:52:35.120 --> 00:52:39.920
think the better that we will serve our Veterans.
Ralf Schneider: Thank you so much. This is our

00:52:39.920 --> 00:52:43.680
last question that if you just
have a quick thought on this,

00:52:44.320 --> 00:52:50.960
um, and then we'll wrap up. "What's your thoughts
on the importance, or lack of importance of Peer

00:52:50.960 --> 00:52:59.200
Support Specialists on inpatient units?" 
Dr. Alan McGuire: Uh huh. Yeah, um, I think,

00:52:59.200 --> 00:53:04.640
I'm a big proponent of Peer Support
Specialists in all aspects of care. We saw,

00:53:05.680 --> 00:53:09.760
so I would say that it's not just about having
the Peer Support Specialist on the unit,

00:53:09.760 --> 00:53:15.440
but what did they do, how did they fit within
the interdisciplinary team? One unit that really

00:53:15.440 --> 00:53:21.360
struggled with recovery range of care, it was the
recovery Peer Support Specialist who said, "No, we

00:53:21.360 --> 00:53:27.493
don't do recovery here, we're acute stabilization."
That was a quote. So, it's very easy for, it's

00:53:27.493 --> 00:53:33.920
definitely possible to include them and still
minimize their role, not use them appropriately,

00:53:33.920 --> 00:53:38.880
or have them be overwhelmed by the culture.
However, if you have a good culture or have a good

00:53:38.880 --> 00:53:44.480
role for them, they can be a tremendous asset.  
Ralf Schneider: Thank you. So to wrap things up,

00:53:44.480 --> 00:53:52.080
just to remind everyone to please go to TMS
and complete the 10-item test and the Webinar

00:53:52.080 --> 00:53:59.920
evaluation within the next 30 days so you can
receive your CE credit. And as most of you know,

00:53:59.920 --> 00:54:06.240
this is a monthly presentation that we provide.
Our next presentation will be on Tuesday,

00:54:06.240 --> 00:54:14.160
December 8th at noon eastern. Drs. Lauren Lovato
Jackson and Meredith Sears will be presenting

00:54:14.160 --> 00:54:19.600
on Targeting Firearms in Dialectical
Behavior Therapy. We will see you then,

00:54:19.600 --> 00:54:27.360
and Dr. McGuire thank you again for a very
interesting presentation. Great work.

