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Coaching Into Care | When a Veteran you know needs help

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Announcement About Coaching Into Care

The Coaching Into Care (CIC) service, a service within the Office of Mental Health and Suicide Prevention (OMHSP) that has functioned as a contact center and telephone-based clinical service from June 2011 to the present, is being deactivated. Beginning April 5, 2024, calls to the CIC toll-free number, (888) 823-7458 will be redirected to the Caregiver Support Line. This website will remain live for the foreseeable future, but will focus on resources, information, and guidance to family members for existing VHA educational resources. If you wish to receive coaching to encourage a Veteran family member to seek mental health care, consider the VA Family Study. See below.

Get support helping your Veteran seek mental health care in the VA Family Study.

This remote study can help you encourage your loved one to get the treatment they need and deserve, through a telephone coaching program. If you join this study, we’ll provide you with access to brief telephone coaching (support and advice) to help you effectively encourage your loved one to start treatment for their PTSD. If you are eligible and you join the study, you will be compensated up to $170 for your time.

Get Started

Are you concerned about a Veteran loved who has thoughts or behaviors related to suicide?(click here).

Guidance for Helping the Veteran You Love

The key to helping the Veteran you care about seek care is to learn to use a more successful and supportive approach. Read more about how to help your Veteran feel supported and focus on what they need to get back on track.

Spouses, Significant Others, Family Members and Other Supporters

As a close supporter of a military Veteran, you may have questions about how to support him or her. Find answers through the following resources and programs:

Additional Mental Health Resources