MIRECC / CoE

NewsFlash | Warrior Care

Warrior Care Recovery Coordination Program // Defense Health Agency //

The Department of Defense (DoD) and the Department of Veterans Affairs (VA) remain steadfast in their highest priority: caring for the wounded, ill, and injured Service members who have given so much in service to this nation. Together, they are committed to proactively supporting these warriors through recovery, reintegration, and — when the time comes — a successful transition to civilian life. Warrior Care recognizes the profound sacrifice of those who served honorably and extends its support to their spouses and dependents as well. The courage, resilience, and strength demonstrated by wounded warriors and the families who stand beside them is nothing short of inspiring. Across DoD, VA, federal agencies, and private and nonprofit organizations, dedicated partners work in concert to ensure that every wounded, ill, and injured Service member receives the care they have earned. These warriors show remarkable strength at every stage — physical, mental, spiritual, emotional, and professional — and their families and caregivers rise to meet those challenges alongside them. This is the commitment DoD and VA reaffirm each day: that no Service member walks the road to recovery alone. Warrior Care delivers a full spectrum of support — from recovery and rehabilitation through reintegration or community transition. The DoD Warrior Care Recovery Coordination Program, together with the military services' Wounded Warrior Programs, provides comprehensive resources tailored to the unique needs and goals of recovering Service members, their families, and their caregivers.

Wounded, Ill, and Injured Compensation and Benefits Handbook

This handbook is updated annually by the DoD in collaboration with the VA, the U.S. Department of Labor (DoL), the U.S. Department of Education (ED), the U.S. Social Security Administration (SSA), and the U.S. Military Services. While on active duty, most benefits are provided through the DoD. Upon leaving active duty — whether through discharge or medical retirement — Service members become eligible for a range of additional benefits through the VA. For questions beyond the scope of this handbook, particularly those related to Service-specific compensation and benefits, we encourage Service members to reach out directly to their respective Service's Wounded Warrior Program. It is important to recognize that the wounded, ill, and injured community is broad and diverse. It includes not only those with visible wounds or physical injuries, but also Service members navigating serious illness, post-traumatic stress, and traumatic brain injury. Every recovery journey is unique, and every warrior deserves to be seen. Adaptive sports and reconditioning activities play a meaningful role in that journey. By building skills across multiple dimensions of wellness — physical, mental, and beyond — these programs help wounded warriors develop strengths that carry over into the job market and other areas of life. Above all, wounded warriors should know they are not alone. A strong and committed community stands with them — sharing resources, celebrating victories, and providing support through every challenge. Wounded warrior programs are built around that sense of connection, working intentionally to reduce the isolation that many Service members feel and to remind each warrior that their community is there, every step of the way.

U.S. Army Recovery Care Program (ARCP)

The U.S. Army Recovery Care Program (ARCP) provides comprehensive recovery and complex care management for wounded, ill, and injured Soldiers across all Army components.

At the heart of the program are Soldier Recovery Units (SRUs), located on 14 military installations across the country. When a Soldier enters the program, they are paired with a dedicated team of professionals who assess their individual needs and establish clear, personalized recovery goals. Each SRU is structured around a Headquarters platoon and three specialized platoons:

• Complex Care — supports Soldiers with the most intensive medical and rehabilitative needs
• Veteran Track — focuses on career and education readiness, preparing Soldiers for a successful transition to Veteran status
• Return to Duty — supports Soldiers working toward reintegration into active military service

Each platoon tailors its resources to fit the unique recovery needs and career goals of the individual Soldier, ensuring that no two recovery plans look alike.

The ARCP also provides dedicated resources and advocacy for the families and caregivers of recovering Soldiers, recognizing the vital role they play in the recovery process. Through a strong partnership with the U.S. Department of Veterans Affairs, the program ensures that Soldiers transitioning to Veteran status have immediate access to VA benefits and healthcare programs from day one. For enrollment information, contact the Army Recovery Care Program at 1-800-984-8523 or by email at us.army.ncr.hqda-otsg.mbx.arcp-contact-center1@health.mil.

U.S. Navy Wounded Warrior (NWW) Safe Harbor

Navy Wounded Warrior (NWW) is the U.S. Navy's sole organization dedicated to coordinating non-medical care for wounded, ill, and injured Sailors and Coast Guardsmen, while providing meaningful resources and support to their families. The Navy defines a "wounded warrior" as any Sailor or Coast Guardsman with a serious illness or injury requiring long-term care that may necessitate a Medical Evaluation Board/Physical Evaluation Board (MEB/PEB) to determine fitness for duty. Eligibility is not limited to combat-related injuries — NWW also serves those with serious non-combat injuries sustained on or off duty, as well as those living with significant physical or psychological conditions such as cancer, multiple sclerosis, PTSD, and traumatic brain injury. NWW provides individualized, proactive guidance across a full range of non-medical needs, including:

• Pay and benefits navigation
• Caregiver resources and respite care
• Bedside travel assistance
• Job training
• Childcare support
• Adaptive reconditioning

Participation in the program is voluntary, and Sailors and Coast Guardsmen must be enrolled to access its services. Referrals can come from a variety of sources, including:

• The Service member's command
• Peers
• Medical staff
• Fleet and Family Support Center personnel
• Family members
• Self-referrals

A personalized Comprehensive Recovery Plan serves as the cornerstone of each member's care, ensuring that support is tailored to the individual needs and goals of each Sailor or Coast Guardsman throughout their recovery journey. Since 2009, the Navy Safe Harbor Foundation (NSHF) has served as NWW's first call when a Navy or Coast Guard member is in need — a trusted partner in ensuring no warrior faces recovery alone. To learn more or enroll, contact Navy Wounded Warrior at 1-855-NAVY-WWP (1-855-628-9997) or by email at navywoundedwarrior.fct@navy.mil.

U.S. Marine Corps Wounded Warrior Regiment (WWR)

The U.S. Marine Corps believes that recovery is a relationship — not a process. This philosophy shapes every aspect of how the Marine Corps supports its wounded, ill, and injured members, encouraging healing across all dimensions of life: physical, mental, emotional, and beyond. The Wounded Warrior Regiment (WWR) serves as the central authority for that support, providing leadership, guidance, and oversight to ensure compliance with applicable laws and DoD regulations. The WWR serves combat and non-combat wounded, ill, and injured Marines, Sailors attached to Marine units, and their family members — walking alongside each individual as they work toward returning to duty or transitioning successfully to civilian life. To learn more or enroll, contact the Marine Corps Wounded Warrior Regiment at 1-877-487-6299 or visit www.woundedwarrior.marines.mil.

U.S. Air Force Wounded Warrior Program (AFW2)

Air Force Wounded Warrior (AFW2) is a Congressionally-mandated, federally-funded organization dedicated to caring for wounded, ill, and injured U.S. Air Force Airmen, U.S. Space Force Guardians, Veterans, and their families. AFW2 provides personalized, restorative care at every stage of a member's journey — whether that path leads back to duty, separation, or retirement. True to its name, AFW2 remains committed to each individual for life, maintaining contact and support long after the formal recovery process concludes. Once an Airman, always an Airman — and AFW2 stands by that promise. The AFW2 Recovery Care Program oversees recovery and complex care coordination for wounded, ill, and injured Airmen and their caregivers and families across all components, ensuring that no one navigates the road to recovery alone. To learn more or enroll, contact AFW2 at 1-800-581-9437 or by email at afpc.dpfws.wiicell@us.af.mil.

U.S. Special Operations Command (USSOCOM) Warrior Care Program - Care Coalition (WCP-CC) 

Established in 2005, the U.S. Special Operations Command Warrior Care Program Care Coalition (USSOCOM WCP-CC) provides dedicated advocacy for Special Operations Forces (SOF) Service members who have experienced life-changing wounds, illnesses, or injuries — and for the families who stand beside them. When a SOF member's life is altered by injury or illness, the WCP-CC steps in to help navigate the complex path through recovery, rehabilitation, and reintegration — moving as efficiently as possible so that warriors can return to the force operationally fit and mentally prepared. Strengthening SOF readiness begins with taking care of the people who make it possible. To learn more or enroll, contact the USSOCOM WCP-CC at 1-877-672-3039 or by email at ussocomcarecoalition@socom.mil.

Veterans Service Organization (VSO) and VA accredited representatives

Need help? Appoint a Veteran Service Organization (VSO), attorney, or claims agent to assist you. In most cases, it is not necessary for Veterans to get assistance from an attorney. However, many Veterans choose to get free assistance from organizations such as American Veterans (AMVETS), Disabled American Veterans (DAV), Veterans of Foreign Wars (VFW), and the American Legion. These organizations will typically ask you to sign a limited power of attorney, which will allow them to speak with the VA on your behalf. They can help you determine status, ask the VA to reconsider the severity of your rated ailments, and help you with other support actions. Use VA search tools to find accredited representatives to help you.

Veterans of Foreign Wars of the United States (VFW)

As the nation’s oldest major war veterans’ organization, the VFW has an impeccable and longstanding record of service and stewardship. More than 4.4 million patriotic Americans, both members and non-members, entrust the VFW with financial contributions and dedicate millions of volunteer hours. We trace our roots back to 1899 when veterans of the Spanish American War (1898) and the Philippine Insurrection (1899-1902) founded local organizations to secure rights and benefits for their service. Many arrived home wounded or sick. There was no medical care or veterans’ pension for them, and they were left to care for themselves. In their misery, some of these veterans banded together and formed organizations that would eventually band together and become known as the Veterans of Foreign Wars of the United States. VFW is the largest and oldest war Veterans Service Organization, offering free Veteran and military family support programs and services. Veteran qualification for membership in the VFW must meet two requirements:

1. Honorable Service – must have served in the Armed Forces of the United States and either received a discharge of Honorable or General (Under Honorable Conditions) or be currently serving.
2. Service in a war, campaign, or expedition on foreign soil or in hostile waters. This can be proven by any of the following:
   An authorized campaign medal
   Receipt of Hostile Fire Pay or Imminent Danger Pay
   Service in Korea for 30 consecutive or 60 non-consecutive days qualify.

• China Service Medal
• American Defense Service Medal
• European-African-Middle Eastern Campaign Medal
• American Campaign Medal
• Asiatic-Pacific Campaign Medal
• Army of Occupation Medal
• Navy Occupation Service Medal
• Korean Service Medal
• Navy Expeditionary Medal
• Marine Corps Expeditionary Medal
• Vietnam Service Medal
• Armed Forces Expeditionary Medal
• Southwest Asia Service Medal
• Kosovo Campaign Medal
• Combat Infantryman Badge
• Combat Medical Badge
• Combat Action Ribbon
• Combat Action Medal (Air Force Combat Action Medal)
• Combat Action Badge
• SSBN Deterrent Patrol Insignia
• Korea Defense Service Medal
• Global War On Terrorism Expeditionary Medal
• Afghanistan Campaign Medal
• Iraq Campaign Medal
• Inherent Resolve Campaign Medal
• Air and Space Expeditionary Service Ribbon WITH GOLD BORDER
• Purple Heart
• Korea Duty (Service in Korea for 30 consecutive or 60 non-consecutive days)
• Hostile Fire Pay or Imminent Danger Pay (verified by a military pay statement)

This information is usually available through a veteran’s DD-214. If other information is needed or if a veteran’s DD-214 is not complete, they can contact the National Personnel Records Center. VFW Accredited Service Officers are trained experts, helping Veterans develop their case with ease by reviewing and applying current law, pertinent legislation, regulations and medical histories. As skilled professionals, VFW assists in filing for disability compensation, rehabilitation and education programs, pension and death benefits, and employment and training programs. Furthermore, VFW won’t hesitate to request hearings before the VA and the Board of Veterans Appeals to present oral arguments when needed. VFW Accredited Service Officers are with America's veterans every step of the way once they're ready to file a claim. VFW Pre-Discharge representatives guide military personnel through the VA claims process and can assist with the preparation and submission of forms and evidence to VA prior to separation from active-duty. They can also answer questions about VA benefits and entitlements. VFW Pre-Discharge offices are located on or near major military installations across the country. If you are within 180 days of discharge, you can contact a VFW Pre-Discharge representative to get the process underway.

Disabled American Veterans (DAV)

Veterans' benefits and policies are constantly evolving — and growing more complex with each passing year. For many veterans and their families, navigating the system can feel overwhelming. It takes knowledge, persistence, and an understanding of what's available, what's required, and how to see the process through from start to finish. That's where DAV steps in. DAV provides professional benefits advocates stationed throughout the United States and in Puerto Rico — at VA hospitals, DAV locations, and military installations — ready to counsel Service members whether they are preparing to separate or seeking support years after the fact. Their assistance is free, thorough, and built around one goal: helping veterans and their families receive every benefit they have earned. The impact speaks for itself. Last year alone, DAV advocates presented 567,062 claims to the Veterans Benefits Administration on behalf of veterans, covering 1,547,111 specific injuries and illnesses. Those represented claimants received more than $33.1 billion in benefits — a testament to what dedicated, professional advocacy can achieve. Because disabling injuries can surface or worsen at any stage of life, DAV remains committed to being there whenever a veteran needs support — not just at separation, but for the long road ahead. The historical account of DAV in Wars and Scars on the pages that follow tells the story of that journey, from the days after World War I to the men and women of today returning from Iraq, Afghanistan and beyond. It tells the story of the veterans, families and civilians who made the commitment that none of America’s heroes should ever go it alone.

American Legion

The American Legion is the nation's largest veterans service organization, dedicated to advocating for veterans, Service members, and military families — and to fighting to end the veteran suicide crisis that continues to claim too many lives. Chartered by Congress in 1919, the American Legion was founded as a patriotic veterans organization by those who had served in World War I. What began as a group of war-weary veterans seeking community and purpose quickly grew into one of the most influential nonprofit organizations in the United States. Membership surpassed one million almost immediately, and local posts spread across the country. Today, the American Legion counts more than 1.6 million members across more than 12,000 posts worldwide, organized into 55 departments — one for each of the 50 states, plus the District of Columbia, Puerto Rico, France, Latin America, and the Philippines. Over more than a century of service, the Legion has built a legacy defined by action. From championing the landmark GI Bill — which transformed the lives of millions of returning veterans and reshaped the American economy — to securing relief for veterans exposed to toxic contamination during their service, the American Legion has fought tirelessly on behalf of those who swore to defend this nation with their lives. That mission has never wavered: to serve veterans, strengthen communities, support the U.S. Armed Forces, and instill the values of responsible citizenship in the next generation of Americans.

VA Regional Offices 

Visit your regional office website to learn about the services the regional office provides, directions to the facility, hours of operation, and the leadership team that serves the regional office. Compensation benefits require that your disability be service-connected. You must also have separated or been discharged from service under other than dishonorable conditions. Veterans may apply for disability compensation by obtaining an eBenefits account and applying online. When applying for compensation benefits, you must have access to the following information:

Discharge or separation papers (DD214 or equivalent)
Medical evidence (doctor and hospital reports)
Dependency records (marriage and children's birth certificates)

VA disability compensation (pay) offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse. You may qualify for VA disability benefits for physical conditions (like a chronic illness or injury) and mental health conditions (like PTSD) that developed before, during, or after service. Find out how to apply for and manage the Veterans disability benefits you’ve earned. Service-connected medical conditions means illnesses or injuries that was caused by—or got worse because of—your active military service.

VA Benefit Eligibility Matrix

There are additional benefits that you may be eligible for that are based on a favorable decision for a VA benefit and/or based on special circumstances. These are known as derivatives.

• Service Connected Matrix
• Non Service Connected Matrix
• Circumstance Matrix

You may be eligible for VA disability benefits or compensation if you meet both of these requirements.

Both of these must be true:

You have a current illness or injury (known as a condition) that affects your mind or body, and
You served on active-duty, active-duty for training, or inactive duty training

And at least one of these must be true:

You got sick or injured while serving in the military—and can link this condition to your illness or injury (called an in-service disability claim), or
You had an illness or injury before you joined the military—and serving made it worse (called a pre-service disability claim), or
You have a disability related to your active-duty service that didn’t appear until after you ended your service (called a post-service disability claim)

For former service members who have not yet sought service-connected disability compensation from VA, visit https://www.va.gov/disability/eligibility/. Service members may be able to receive disability compensation benefits sooner if you apply prior to your discharge from service through the Benefits Delivery at Discharge (BDD) or Quick Start pre-discharge programs.

Other Benefits: VA provides additional housing and insurance benefits to Veterans with disabilities, including Adapted Housing grants, Service-Disabled Veterans' Insurance, and Veterans' Mortgage Life Insurance. Veterans with claims specific or other questions may request information via Ask.VA.gov | Veteran Affairs or telephone at 1-800-827-1000.

VA Community Care Network (MISSION ACT)

Since 2019, the MISSION Act has enabled VA-enrolled Veterans to access health care from non-VA providers at the department’s expense when it is in their best medical interest. These decisions have been made jointly by Veterans and their referring clinicians but were not considered final until they were reviewed by a second VA doctor. In May 2025, VA implemented the Senator Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act and streamlined the process for determining best medical interest. The MISSION Act provides eligible Veterans the option of seeking community care outside VA when they meet any one of six conditions:

• When it is in the best medical interest of the Veteran.
• The care required is not available at a VA medical facility.
• The Veteran lives in a state or territory that does not have a full-service VA facility
• VA cannot meet wait time or distance standards:
  • VA cannot offer an appointment within 20 days for primary care, mental health or non-institutional extended care, or within 28 days for specialty care.
  • It takes more than a 30-minute drive to reach primary or mental health care, or a 60-minute drive for specialty care.
• VA service does not meet certain quality standards.
• The Veteran meets the grandfathered distance and location provisions of the former Veterans Choice Program.

During a medical emergency, Veterans should immediately seek care at the nearest medical facility. Generally, emergency treatment is only covered until such time as the Veteran can be safely transferred to a VA or other federal facility. If the Veteran refuses to be transferred to a VA or other federal facility after their emergency condition is stabilized, they may be liable for the cost of care beyond the point of stabilization.

Veterans Health Administration (VHA)

VHA continues to meet Veterans' changing medical, surgical and quality-of-life needs. Veterans can complete applications for enrollment in VA health care. VA Liaisons are nurses and social workers who coordinate the transfer of health care from DoD to VA for service members as they exit the military. VA Liaisons connect Veterans with the Post-9/11 Military2VA team at your selected VA facility. Located at DoD installations, VA Liaisons coordinate health care needs from the military treatment facility (MTF) to a VA health care facility. Once enrolled, Veterans can receive health care at VA health care facilities anywhere in the country. Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of release from active-duty, unless eligible for enrollment in a higher priority group. Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

Priority Groups: During enrollment, each Veteran is assigned to a priority group. VA uses priority groups to balance the demand for VA health care enrollment with resources. Changes in available resources may reduce the number of priority groups VA can enroll. If this occurs, VA will publicize the changes and notify affected enrollees.

If you’re currently enrolled or newly enrolled in VA health care, and you served in a theater of combat operations after November 11, 1998, and were discharged from active-duty on or after September 11, 2001, you’re eligible for enhanced benefits for 10 years after discharge. During this time, we’ll assign you to priority group 6. At the end of this enhanced enrollment period, we'll assign you to the highest priority group you qualify for at that time.

VA Patient Advocate 

VA's Patient Advocacy Program is for all veterans and their families who receive care at VA health care facilities. We want to be sure you have someone to go to with your concerns in a timely manner and to help you receive care. If you need help getting care or getting your problems resolved, talk to the Patient Advocate at your VA medical center. We want to provide you with world-class Veteran customer service and this is just one important way in which we do that! VA wants to make sure you get the best care possible. Every employee at VA, especially your treatment team, wants to be involved in providing the best care possible. If you have a compliment, suggestion or concern regarding your care, first speak with your treatment team. Your treatment team includes your doctor, nurse, social worker, dietitian, pharmacist, chaplain, therapist and other professionals associated with your medical care. If you feel your concerns are not being addressed by your treatment team, you may contact a VA Patient Advocate. A Patient Advocate is an employee who is specifically designated at each VHA facility to manage the feedback received from veterans, family members and friends. The Patient Advocate works directly with management and employees to facilitate resolutions. You may contact the Patient Advocate at your facility.

Dental

Former Prisoners of War (POWs) and service-connected disabled Veterans rated at 100% (total) disability are eligible for VA dental care. The VA provides dental services to qualified Veterans at more than 200 dental clinics nationwide, including locations in Alaska and Puerto Rico.

VA Dental Insurance Program (VADIP)

Veterans enrolled in the VA Health Care System may also be eligible for VADIP. For those who do not qualify for direct VA dental care, the VA Dental Insurance Program (VADIP) offers an alternative — discounted private dental insurance available to Veterans and eligible family members through two trusted providers:

• MetLife — call 1-888-310-1681
• Delta Dental — call 1-855-370-3303

VADIP makes it possible for Veterans to access quality private dental coverage at a reduced cost, ensuring that more Veterans and their families can get the care they need. For more information about eligibility for VA dental benefits, contact the VA directly at 1-877-222-8387.

Vision

If you have VA health care benefits, the VA covers routine eye exams and preventive vision testing, including screenings for conditions such as glaucoma. Depending on your circumstances, you may also qualify for eyeglass coverage or specialized blind and low-vision rehabilitation services.

Eyeglass Coverage

The VA will cover the cost of eyeglasses if you meet at least one of the following criteria:

1. Have a service-connected disability, or
2. Are a former Prisoner of War (POW), or
3. Were awarded a Purple Heart, or
4. Receive benefits under Title 38 United States Code (U.S.C.) 1151, or
5. Receive an increased pension based on being permanently housebound and in need of regular aid and attendance

Blind & Low-Vision Rehabilitation

Veterans and active-duty Service members who are blind or have low vision may be eligible for advanced vision care and rehabilitation services through the VA — designed to help you live as independently as possible.

The VA also works with non-VA agencies that provide guide and service dogs to qualifying Veterans. Many of these organizations provide the dog and its training at no cost, removing financial barriers to this life-changing form of support.

Hearing Aids

Veterans enrolled with VA Health Care may schedule an appointment at the Audiology and Speech Pathology Clinic for an evaluation of your hearing. To receive hearing aids through VA, you must first register at the health Administration/enrollment section of the VA Medical Center of your choice. If hearing aids are recommended and fit, the hearing aids, repairs, and future batteries will all be at no charge to you, as long as you maintain VA eligibility for care.

Education and Employment Initiatives (E2I) and Operation War Fighter (OWF)

E2I is available to all wounded, ill, and injured Service members in all branches of the military services, as well as all components of those services – Active, Guard and Reserve. Operation Warfighter (OWF) is a DoD internship program that matches qualified wounded, ill, and injured Service members with non-funded federal internships in order for them to gain valuable work experience during their recovery and rehabilitation.

MWR Facilities and Exchange Shopping Privileges for Veterans

The Defense Department announced expanded access to MWR Facilities and Military Service Exchange access as part of the Purple Heart and Disabled Veterans Equal Access Act of 2018, included in the John S. McCain National Defense Authorization Act for Fiscal Year 2019. As provided for in Section 1065 of Title 10, United States Code, access was expanded on 01JAN2020, to include:

Veterans awarded the Purple Heart
Medal of Honor recipients
Veterans who are Former Prisoners of War
 Veterans with Service-Connected Disabilities
 Individuals approved and designated as the primary family caregivers of eligible Veterans under the VA Program of Comprehensive Assistance for Family Caregivers

Defense Commissary Agency (DeCA)

Military commissaries provide one of the most valued non-pay benefits available to the military community — access to discounted groceries and household goods. Eligible patrons include:

• Active-duty, Reserve, and Guard members of the uniformed Services
• Retirees of these Services
• Authorized family members
• DoD civilian employees overseas
• Other designated categories

Commissaries play an important role beyond individual savings. They serve as a meaningful incentive for recruiting and retaining skilled military personnel, while simultaneously reducing costs for taxpayers — making them a benefit that works for Service members and the nation alike. Commissary access was expanded by the Department of Defense under the Purple Heart and Disabled Veterans Equal Access Act of 2018, enacted as part of the John S. McCain National Defense Authorization Act for Fiscal Year 2019, extending this important benefit to a broader community of those who have served and sacrificed. Follow these easy steps to verify Commissary eligibility before you shop:

1. Examine your Veteran Health Identification Card (VHIC), it must show either:

• Service connected
• Medal of Honor
• Purple Heart recipient status
• Former prisoner of war (POW)

NOTE: Ensure that the expiration date is current

Eligible Veterans who do not have a VHIC, as well as eligible caregivers, will still need to provide a copy of their VA-issued caregiver patronage letter, VA-issued service-connected disability letter, or VA Health Eligibility Center Form H623A to show eligibility at the commissary.

2. Update if Necessary: If any condition is not met, contact VA Healthcare at 877-222-8387 to request an updated card.

3. Check Local Requirements: Verify entry requirements with your local installation. Eligible disabled veterans and their caregivers should go to their installation visitor center to enroll for recurring access. There, they must perform the following actions to gain installation access:

• Present an acceptable credential (VHIC, REAL ID or VA-issued credentials as referenced above) to establish identity
• Submit to an on-the-spot criminal record and terrorism check
• Go through an electronic verification process to confirm on-installation benefits eligibility. If the reason for the base visit is for health care, and the DOD installation doesn’t have a commissary, exchange, or authorized MWR service, then the visitor must provide proof of their appointment.

Once visitors enroll their VHIC or REAL ID for recurring access, they will be able to go directly to the installation gate and present the same credentials to gain access for future visits. Enrollment is typically valid for one to three years, or one year after the last installation visit. If a patron’s VHIC or REAL ID expires, they must reenroll with their new cards. Commissary Store Locations in the Pacific Northwest are located in Alaska, Idaho and Washington. DeCA has no authority to determine whether a person is authorized to shop in the commissary. If you believe you may be entitled to commissary privileges, visit your local installation Pass and ID office for information about military benefits and to obtain an ID card consistent with your entitlements. To obtain a VHIC, you’ll need to be enrolled in VA health care. If you’re not already enrolled, you can contact your nearest VA medical center and ask to speak with the enrollment coordinator.

Veterans online shopping benefit

While not all veterans are eligible for in-person privileges on DoD and Coast Guard installations, all honorably discharged Veterans are eligible for online military exchange shopping through the Veterans Online Shopping Benefit for the four military exchanges (Army Air Force Exchange, Navy Exchange Services Command, Marine Corps Exchange, and Coast Guard Exchange). To qualify for participation in the Veterans online shopping benefit, you must be a Veteran of the United States Armed Forces with a discharge status of "honorable" or "general under honorable conditions." If you meet these requirements, please go to your favorite online exchange (Army/Air Force Exchange, Navy Exchange Services Command, Marine Corps Exchange, and Coast Guard Exchange) and try to register for an account. You will be redirected to VetVerify if more information needed. VetVerify.org is a shared service for the four military exchanges with the sole purpose of supporting the Veterans online shopping benefit. VetVerify uses data from the Defense Manpower Data Center (DMDC) as well as other government sources of Veteran records to verify eligibility.

VA Medical Centers and Canteen Shopping Privileges for Veterans

The first store providing goods and services to Veterans was located at the Central Branch-National Home for Disabled Volunteer Soldiers (NHDVS) in Dayton, Ohio. VA Administrator General Omar Bradley proposed the formal reorganization of the system to ensure that all VA hospitals had a commissary as part of his larger reform plans to Veterans’ health care. VA's Veterans Canteen Service (VCS) was established by an Act of Congress in 1946 to provide comfort, health, and well-being to America’s Veterans, their families, caregivers, and VA and VHA employees. VCS operates over 200 PatriotStores, cafés, and coffee shops in VA Medical Centers nationwide. Many of VA's VCS stores have been recently updated and expanded to provide customers with a modern, clean and comfortable shopping experience. VCS offers snacks, apparel, toys, and more, and a large selection of items for the comfort of Veterans domiciled in the medical centers.

VCS retail stores, cafés, and coffee shops are located across the country serving those who have served our country. VCS PatriotStoreDirect brings high-quality, name-brand products at discounted pricing exclusively to Veterans, their families, caregivers, and VA employees. VCS is proud to offer Veterans enrolled in VA healthcare, their families and VA employees exclusive shopping benefits. VCS is proud to be part of the U.S. Department of Veterans Affairs.

We are a self-sustaining entity providing merchandise and services to Veterans enrolled in VA’s healthcare system, their families, caregivers, VA employees, volunteers, and visitors. We are honored to give back to the VA community through many programs established for the health and well-being of our nation’s heroes. Revenues generated from VCS are used to support a variety of programs, such as VA’s Rehabilitation Games, Fisher Houses, disaster relief efforts, Substance Abuse Cessation, VA’s Homelessness initiatives, Women Veterans, Veteran Suicide Prevention, and other activities that help Veterans.

Hero Miles

Life doesn’t stop when a Service member is wounded, injured or becomes ill. The Hero Miles program enables these heroes and their loved ones to try and balance hospital life and home life. The Fisher House Foundation proudly partners with the following major airlines in support of our wounded, ill, and injured Service men and women and their families: Alaska Airlines, Delta Air Lines, Frontier Airlines, and United Airlines. Using frequent flyer miles, round trip airfare is purchased for;

Wounded, ill, and injured Service members on ordinary leave from the medical center to home or an authorized event
Loved ones of wounded, ill, and injured Service members to visit the authorized medical center
Loved ones to attend the Dignified Transfer of Remains at Dover Air Force Base

Fisher House Foundation

Are you in need of a home away from home? Fisher Houses provide military families housing close to a loved one in the hospital for an illness, disease or injury. Fisher House Foundation builds comfort homes where military & Veteran families can stay free of charge, while a loved one is in the hospital. These homes are located at military and VA medical centers around the world. Fisher Houses have up to 21 suites, with private bedrooms and baths. Families share a common kitchen, laundry facilities, a warm dining room, and an inviting living room. If you or someone you love is receiving care at a VA or military medical center, check the list of Current Houses to see if there is a Fisher House that can help. Criteria to stay is established locally by the hospital or installation command so please contact the location with any questions. There is never a charge to stay at a Fisher House. There are times when a Fisher House is unavailable. The Hotels for Heroes program steps in when this happens and provides a hotel room for families eligible to stay in a Fisher House. If you believe you qualify for a hotel room, please contact your Service member’s case worker or Fisher House manager at the location of treatment.

Luke’s Wings

Providing flights for the loved ones of Special Operators during recovery, rehabilitation, and certain times of duress. These elite groups include Navy SEALs, Army Green Berets, Army Rangers, and Marine MARSOC, among others. We are honored to be a trusted benevolent partner to the United States Special Operations Command Care Coalition through their Warrior Care Program, allowing us to best serve their close-knit community. Luke's Wings was founded in 2008 after learning that the government only provides a very limited number of flights for loved ones to be bedside after a service member is injured. This is where Luke’s Wings steps in to fill the gap for the months and years ahead. Luke’s Wings provides emergency travel planning services and airplane tickets for the families and loved ones of wounded, ill, and injured service members, Veterans, and fallen officers, during hospital recovery and rehabilitation. These flights bring mental, physical, emotional, and financial support, empowering wounded service members to overcome challenges they face every step of the way.

Lodging, RV Parks, Campgrounds, & Vacation Rentals

Army Lodging (On Post)

Army Lodging provides quality accommodations and hospitality services on select posts. With over 1600 guest rooms at 16 locations worldwide, Army Lodging facilities are available to eligible patrons and comparable to limited-service commercial hotels. Get started with your on-post Army Lodging reservation by visiting the DoD Army Lodging site.

NEXCOM Hospitality Group

Guest rooms at Navy installations worldwide. Providing value and convenience, NHG is the preferred choice for TDY travelers. Accommodations are available for active-duty, reservists, retirees, NAF or DoD civilians, and sponsored guests.

Navy Lodge

Spacious guest rooms are designed for your comfort and to make you feel right at home. Whether you’re relocating or visiting for business or pleasure, you’ll always have quality and consistent accommodations.

Navy Getaways - RV Parks, Campgrounds & Vacation Rentals

Planning a family vacation? A class reunion or retirement? A weekend getaway? Navy Getaways has the right accommodations for your vacation style! Navy Getaways provides exciting recreational “Getaway” experiences for Active-Duty, Retirees, NAF or DoD civilians, and sponsored guests. Take advantage of great benefits including MWR food and beverage facilities, fitness centers, and bowling. The ITT office may also have the discount tickets you’re looking for! Navy Getaways are the ideal places to play, rest, relax, and recharge. From hiking, swimming, or simply unwinding, Navy Getaways caters to you and your family.

Inns of the Corps

With 14 Inns of the Corps Temporary Lodging Facilities on 9 Marine Corps Installations, we have just the right accommodation for your Permanent Change of Station (PCS), Temporary Duty (TDY) or Leisure stay.

Air Force Inns

With over 27,000 rooms at 89 locations worldwide, our mission is to ensure the resilience of our guests by providing a clean, comfortable room to guarantee a good night's rest and a pleasant stay.

SPACE A Travel

When congress signed the John S. McCain National Defense Authorization Act, 100% service-connected disabled Veterans became eligible for Space Available Travel. Better known as ‘Space-A’ or military hops, Air Mobility Command (AMC) maintains an extensive network of flights throughout the continental United States, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam and American Samoa. Supplementing this network, several Air National Guard and Naval Aviation Units have flights available. To be eligible for Space-A flights, Veterans must have a permanent and total service-connected disability rating. These Vets must also obtain a DD Form 2765, “Department of Defense/Uniformed Services Identification and Privilege Card (TAN). The Space-A Program fills surplus capacity and seating on DOD aircraft. A popular perk among retirees, now eligible Veterans can take advantage of the program and fly for free. So, whether the Veteran is looking for a getaway to Hawaii or a trip to catch-up with their Veteran brothers and sisters on the other side of the country, the Space-A travel program can fly you there. For more information including: eligibility, locations, schedules, baggage, contact info, and; to register for the Space-Available Travel Email Sign-Up visit the Air Mobility Command—Space Available Travel Page.

Armed Forces Vacation Club

Armed Forces Vacation Club (AFVC) is built around the idea that our military and veterans deserve the best. AFVC is a free travel club that provides vacation savings to active duty, veterans, retirees, and military families. AFVC offer thousands of resort accommodations in popular destinations worldwide in a wide range of unit sizes from studios to 2 bedrooms or even 3 bedrooms. Vacation rentals are priced per unit not per person and typically sleep 2-8.

• Last Minute Vacations offer smaller properties (like hotel rooms, studios, and 1-bedroom accommodations)
• R&R Vacations (SPACE A) is a favorite among members for its fixed pricing per week plus mandatory resort fees and taxes.
• High Demand inventory represents a broader range of resort availability, including peak travel times, larger units and more sought-after destinations.
• Short Stay inventory is available for less than a week, perfect for a relaxing three or four-night getaway.
• Mandatory All-Inclusive Resorts
• Optional All-Inclusive Resorts

Armed Forces Vacation Club (AFVC) is proud to be part of Travel + Leisure Co., the world's leading membership and leisure travel company — delivering more than six million vacations to travelers every year. Through a diverse portfolio of vacation ownership resorts, travel clubs, and lifestyle travel brands, Travel + Leisure Co. is designed to meet the needs of the modern leisure traveler, whether that means exploring the world or enjoying a getaway closer to home. AFVC members gain access to discounted accommodations at more than 4,200 resorts, apartments, condominiums, and private homes across more than 100 countries. Basic membership is always free. For those looking to unlock even more value, a Premium membership is available — offering cruise deals and deeper discounts across the portfolio. To learn more or sign up, visit www.afvclub.com.

American Forces Travel

The U.S. Department of Defense official online leisure travel site for active military, Guard or Reserve, U.S. Coast Guard, Retired military, and all eligible MWR patrons. In addition to flights, American Forces Travel offers event tickets, vacation packages, cruises, rental cars, and hotels. Access to AmericanForcesTravel.com discounts are strictly limited to those who are verified as MWR eligible. American Forces Travel is committed to providing high-quality and best value travel services to patrons affiliated with the Department of Defense as a way to thank them for their service and dedication to our country. Authorized Patrons:

• All current active-duty military (Army, Marine Corps, Navy, Air Force, and Coast Guard)
• All members of the Reserve components and National Guard
• Coast Guard Auxiliary Active-Duty
• All current active-duty and retired National Oceanic and Atmospheric Administration (NOAA)
• All current active-duty and retired US Public Health Service (USPHS)
• All retired military, including those in the Reserves and National Guard who are retirement eligible
• All Medal of Honor recipients
• All Veterans with service-connected disabilities, all Veterans who are Purple Heart recipients, all Veterans who are former prisoners of war, all individuals approved and designated as the primary family caregivers of eligible Veterans under the Department of Veterans Affairs Program of Comprehensive Assistance for Family Caregivers.
• Eligible family members who are officially sponsored (ID card holder) by authorized patrons in the above categories
• All Department of Defense and Coast Guard civilians, including appropriated funds employees and non-appropriated funds employees
• Full-time, paid employees of the American Red Cross and United Service Organizations (USO) hired in the United States and serving at U.S. DoD installations overseas
• All Veterans of the United States Armed Forces with a discharge status of honorable or general under honorable conditions.

American Former Prisoners of War

You are considered a Former Prisoners of War (FPOW) if during wartime active service, you were forcibly detained or interned (put in prison) in the line of duty by an enemy government, its agents or a hostile force. You are considered a FPOW if you were forcibly detained or interned by a foreign government or its agents or a hostile force during peacetime active service, if the circumstances of the internment were comparable to wartime internment. For example: Iran, Somalia, or Kosovo. What disabilities are presumptive conditions for FPOWs? You are generally entitled to a presumption of service-connection for eight diseases (or groups related conditions), if manifested to at least a minimally compensable degree of 10 percent or more after discharge or release from active military. These diseases are: Psychosis; Any of the anxiety states; Dysthymic disorder or depressive neurosis; Post-traumatic osteoarthritis; Atherosclerotic heart disease or hypertensive vascular disease (including hypertensive heart disease) and their complications (including myocardial infarction, congestive heart failure, arrhythmia); Organic residuals of frostbite; Stroke and complications Osteoporosis; and if you filed your claim on or after October 10, 2008, and you have a diagnosis of posttraumatic stress disorder.

National POW/MIA Recognition Day, observed on the third Friday in September, pays tribute to U.S. service members who were prisoners of war and those still missing in action from every conflict since World War II. Since the revival of U.S. POW/MIA recovery efforts in the 1970s, nearly 1,000 Americans who perished during World War II have been identified and returned to their families for interment with full military honors. This number complements the approximately 280,000 Americans whose remains were identified in a large-scale effort immediately after the war.

World War I Veterans

Known as the first "total war," World War I saw combatants commit all resources on an unprecedented scale. Being the first fully mechanized war, many soldiers requiring specialized care from exposure to mustard gas and chemicals needed attention post-war. Often regarded as the first modern war, World War I was the first conflict to use machine guns, tanks, planes, and chemical warfare on a mass scale. This, coupled with the international nature of the conflict, led to unprecedented casualties on the battlefield. Morphine was a common drug of choice for military physicians hoping to provide pain management to injured soldiers, and it was especially effective for men who had been gassed or contracted tuberculosis. Known at the time as "The Great War," World War I officially concluded with the signing of the Treaty of Versailles on June 28, 1919, at the Palace of Versailles near the town of Versailles, France. The World War I Victory Medal was awarded for service between 06 April 1917 and 11 November 1918 or with either of the following expeditions:

1. American Expeditionary Forces in European Russia, between 12 November 1918 and 05 August 1919.
2. American Expeditionary Forces Siberia, between 23 November 1918 and 01 April 1920.

World War II Veterans

World War II (WWII) required the greatest mobilization of soldiers, sailors, Marines and airmen in the Nation’s history. World War II was the most widespread war in history with more than 100 million people serving in military units. About 16 million Americans served during WWII, and many of those Veterans are now receiving VA benefits including Pension and Health Care. WWII Veterans who were a part of the Occupation Forces assigned to Hiroshima and Nagasaki, Japan soon after the detonation of Atomic-Bombs over those respective cities, and those American prisoners of war ( POW's ) who were housed in close proximity to those cities are sometimes called "Atomic Veterans."

During World War II, up to one-third of disabling casualties were neuropsychiatric. Before World War II, asylums were typically located in rural areas, intended mainly for custodial care but occasionally for rehabilitation. These facilities were inadequate for dealing with the issues emerging from World War II. Despite combat stress reactions (CSRs) being documented for over 2,000 years, unscientific principles dictated psychiatry and psychology in the 1940s and 1950s, hindering their progress in light of rapid biomedical advances. Previously, CSRs were known by various names such as Shellshock, Battle Fatigue, Soldier's Heart, and Combat Neurosis.

Korean War Veterans

The Korean War started prior to the end of World War II. The Korean War - the first major armed clash between Free World and Communist forces - turned the so-called “Cold War” hot, with a divided country’s fight over its borders eventually engaging world powers. Approximately 5.7 million Veterans served in the Korean War. Korean War Veterans are more prone to suffer from disabilities related to cold injuries as a result of exposure to severe cold climates. Cold weather accounted for 16% of Army non-battle injuries and over 5,000 U.S. casualties of cold injury required evacuation from Korea during the winter of 1950-1951. In many instances, Servicemembers could not seek or were unable to obtain medical care for cold injuries because of battlefield conditions.

This Korean War Veterans infographic commemorates U.S. Service Members of Korean War, which took place 70 years ago, and describes living Veterans by sex and age, top 5 states of residency, and trends from 2000 to 2040. Many Korean War veterans have considered themselves overlooked and underappreciated, their place in history sandwiched between World War II and the Vietnam War. Though the Korean war lasted just over three years, almost 60 years after the conflict ended, American service members continued to maintain peace along the 38th Parallel, the boundary dividing North and South Korea. Even today, a formal peace treaty has not been signed by North and South Korea. 

Vietnam War Veterans

United States military involvement in the Vietnam War officially began on August 5, 1964; however, the first U.S. casualty in Vietnam occurred on July 8, 1959. Approximately 2.7 million American men and women served in Vietnam. During the war, over 58,000 U.S. military members lost their lives and 153,000 were wounded. There were 766 prisoners of war of which 114 died in captivity. The war was officially ended by Presidential Proclamation on May 7, 1975. If you have a health condition caused by exposure to the herbicide Agent Orange during your service, you may be eligible for VA disability compensation. VA's Agent Orange Registry health exam alerts Veterans to possible long-term health problems that may be related to Agent Orange exposure during their military service. The registry data helps VA understand and respond to these health problems more effectively.

Veterans eligible for the Agent Orange Registry health exam:

Vietnam

• Veterans who served in Vietnam between 1962 and 1975, regardless of length of time.
• Veterans who served aboard smaller river patrol and swift boats that operated on the inland waterways of Vietnam (also known as “Brown Water" Veterans) 
• “Blue Water" Navy Veterans who served on a vessel operating not more than 12 nautical miles seaward from the demarcation line of the waters of Vietnam and Cambodia as defined in Public Law 116-23.

Korea

• Veterans who served in a unit in or near the Korean Demilitarized Zone (DMZ) anytime between September 1, 1967 and August 31, 1971.

Thailand

• U.S. Air Force Veterans who served on Royal Thai Air Force (RTAF) bases near U-Tapao, Ubon, Nakhon Phanom, Udorn, Takhli, Korat, and Don Muang, near the air base perimeter anytime between January 9, 1962, and June 30, 1976.
• U.S. Army Veterans who provided perimeter security on RTAF bases in Thailand anytime between January 9, 1962, and June 30, 1976.
• U.S. Army Veterans who were stationed on some small Army installations in Thailand anytime between January 9, 1962, and June 30, 1976. However, the Army Veteran must have been a member of a military police (MP) unit or was assigned a military occupational specialty whose duty placed him or her at or near the base perimeter.

C-123 Airplanes

• Veterans (including some Reservists) who state that they flew on or worked on a C-123 aircraft between 1969 and 1986.

Additions legislated under the PACT Act  

• Veterans who served at any U.S. or Royal Thai military base in Thailand from January 9, 1962, through June 30, 1976. 
• Veterans who served in Laos from December 1, 1965, through September 30, 1969.
• Veterans who served in Cambodia at Mimot or Krek, Kampong Cham Province from April 16, 1969, through April 30, 1969.
• Veterans who served in Guam or American Samoa or in the territorial waters off Guam or American Samoa from January 9, 1962, through July 30, 1980.
• Veterans who served at Johnston Atoll or on a ship that called at Johnston Atoll from January 1, 1972, through September 30, 1977.

Other potential Agent Orange exposures

• Veterans who may have been exposed to herbicides during a military operation or as a result of testing, transporting, or spraying herbicides for military purposes.

Gulf War Veterans

Over 695,000 Service members served in Operation Desert Shield and Desert Storm from August 2, 1990 to July 31, 1991. Wartime compensation for service-connected disability or death occurring in Persian Gulf War Veterans passed into law in 1994. Persian Gulf War operational names included Desert Shield, Desert Storm, Desert Sabre, Southern Watch, Provide Comfort, and Northern Watch. In addition, various phases of each operation may have a unique operational name. 

The Persian Gulf War period includes Veterans of Operation Enduring Freedom, Operation Iraqi Freedom, and Operation New Dawn. Persian Gulf Veterans served on active-duty in the Armed Forces in the Southwest Asia theater of operations during the Persian Gulf War. VA presumes certain chronic, unexplained symptoms existing for 6 months or more are related to Gulf War service without regard to cause. These "presumptive" illnesses must have begun, or been exacerbated after active duty in the Southwest Asia theater of military operations. If you served in any of these locations on or after August 2, 1990, we presume your undiagnosed illness is associated with your service:

• Afghanistan (airspace not included)
• Bahrain
• Egypt (airspace not included)
• Iraq
• Israel (airspace not included)
• Jordan (airspace not included)
• Kuwait
• Neutral zone between Iraq and Saudi Arabia
• Oman
• Qatar
• Saudi Arabia
• Syria (airspace not included)
• Turkey (airspace not included)
• The United Arab Emirates (UAE)
• The waters of the Arabian Sea, Gulf of Aden, Gulf of Oman, Persian Gulf, and Red Sea
Note: The airspace above all of the countries and locations listed in this section is recognized, unless specified that it’s not included.

If you served in any of these locations on or after August 2, 1990, we presume your infectious disease is associated with your service:

• Afghanistan (airspace not included and only service after September 19, 2001)
• Bahrain
• Iraq
• Kuwait
• Neutral zone between Iraq and Saudi Arabia
• Oman
• Qatar
• Saudi Arabia
• The United Arab Emirates (UAE)
• The waters of the Arabian Sea, Gulf of Aden, Gulf of Oman, Persian Gulf, and Red Sea

VA's Persian Gulf War Registry Health Exam alerts Veterans to possible long-term health problems that may be related to environmental exposures during military service. For VA benefit purposes, Gulf War service is active military duty in any of the Southwest Asia theater of military operations at any time August 2, 1990 to present. VA automatically assumes service connection for the medical condition and provides appropriate benefits. Additionally, when a Veteran’s health condition is recognized as service-connected, they have access to free health care for that condition. Veterans first must enroll in VA's health care system to receive care.

Conditions diagnosed during active-duty or at any time after separation.

VA considers the following undiagnosed illnesses presumptive if you served in a recognized location, a health care provider diagnosed you while you were on active-duty or at any time after separation, and you’ve been ill for at least 6 months:

• Chronic Fatigue Syndrome (CFS), a condition of long-term and severe fatigue that is not relieved by rest and is not directly caused by other conditions.
• Fibromyalgia, a condition characterized by widespread muscle pain. Other symptoms may include insomnia, morning stiffness, headache, and memory problems.
• Functional gastrointestinal disorders, a group of conditions marked by chronic or recurrent symptoms related to any part of the gastrointestinal tract. Functional condition refers to an abnormal function of an organ, without a structural alteration in the tissues. Examples include irritable bowel syndrome (IBS), functional dyspepsia, and functional abdominal pain syndrome.
• Medically unexplained chronic multisymptom illness characterized by multiple, persistent symptoms (e.g., fatigue, headache, arthralgias, myalgias, concentration and attention problems, and gastrointestinal disorders) across more than one body system. The symptoms must be present or frequently recur for more than six months and severe enough to interfere with daily functioning.
• Undiagnosed illnesses with symptoms that may include but are not limited to: abnormal weight loss, fatigue, cardiovascular signs and symptoms, muscle and joint pain, headache, menstrual disorders, neurological and neuropsychological problems, gastrointestinal problems, skin conditions, respiratory disorders, and sleep disturbances.

The War Related Illness and Injury Study Center (WRIISC) provides fact sheets on health concerns for Veterans, including Gulf War Veterans. The fact sheets listed below discuss Gulf War illness:

• Gulf War Illness: Information for Veterans (420 KB, PDF)
• Gulf War Illness: A Guide for Veteran Health Care Providers (551 KB, PDF)

In recognition of Veterans Day 2020, VA's National Center for Veterans Analysis and Statistics (NCVAS) developed an online story, Veterans Day 2020: Honoring the 30th Anniversary of the Gulf War. It recognizes the service of the cohort of veterans who served in the Pre-911 Gulf War era, 2) reports trends in their utilization of VA benefits and services, and 3) encourages all Veterans to apply for the benefits and services they have earned.

VA Regional Offices

The Veterans Benefits Administration (VBA) helps service members transition out of military service, and assists with Veterans with education, home loans, life insurance and much more. Service members, Veterans, their families, and Survivors are invited to request information on VA Benefits including disability compensation, pension, fiduciary, education, Veteran Readiness and Employment (VR&E), Home Loans, and Insurance. In addition to information on VA Benefits Veterans may initiate an intent to file and request assistance with filing compensation and pension claims. Visit regional office websites to learn about the services the regional office provides, directions to the facility, hours of operation, and the leadership team that serves the regional office.

Find out if you can get VA health care as a Veteran

The following resources provide detailed information about VA health care: www.va.gov/health-care/ and toll-free at 877-222-VETS (877-222-8387), Monday through Friday between 8 a.m. and 8 p.m. ET., or 1-800-MyVA411 (800-698-2411), option 2.

Basic Eligibility: A person who served in the active military, naval, space or air service, and who was discharged or released under conditions other than dishonorable, including qualifying Reserve and National Guard members, may qualify for VA health care benefits.

Minimum Duty Requirements: Veterans who enlisted after September 7, 1980, or who entered active duty after October 16, 1981, must have served 24-continuous months or the full period for which they were called to active duty to be eligible. This minimum duty requirement may not apply to Veterans discharged for hardship, early out or a disability incurred or aggravated in the line of duty, or those accessing care under certain special treatment authorities, such as treatment related to military sexual trauma (MST).

Returning Service members: Veterans who served in a theater of operations after November 11, 2001, are eligible for an extended period of eligibility for health care for ten years after their discharge. In the case of multiple call-ups, the ten-year enrollment period begins on the most recent discharge date. This special eligibility includes cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in priority group 6 or higher for ten years from their date of discharge or release from active duty, unless they are eligible for enrollment in a higher priority group.

The following four categories of Veterans are not required to enroll but are urged to do so to permit better planning of health resources:

1. Veterans with a service-connected disability rated at 50% or more.
2. Veterans seeking care for a disability the military determined was incurred or aggravated in the line of duty, but which VA has not yet rated, within 12 months of discharge.
3. Veterans seeking care for a service-connected disability only, or under a special treatment authority.
4. Veterans seeking registry examinations (ionizing radiation, Agent Orange, Gulf War/Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn (OEF/OIF/OND) depleted uranium, airborne hazards, and Open Burn Pit Registry). Use the chart below to help determine your eligibility.

Find out how to apply for VA health care benefits as a Veteran or service member. For other mental health services, contact a VA medical center for information on eligibility and treatment options.

The seal of the Department of Veterans Affairs authenticates the 2025 edition of Federal Benefits for Veterans, Dependents Survivors and Caregivers as the official summary of benefits that have been separately promulgated under Federal regulations established under Register Act. Under the provisions of 38 Code of Federal Regulations 1.9(f), it is prohibited to use the official seal, replicas, reproductions, or embossed seals of the Department of Veterans Affairs on any republication of this material without the express, written permission of the Secretary or Deputy Secretary of Veterans Affairs. Any person using official seals and logos of the Department of Veterans Affairs in a manner inconsistent with the provisions of 38 Code of Federal Regulations 1.9 may be subject to the penalties specified in 18 United States Code 506, 701, or 1017 as applicable.

Community Care (Mission Act)

The MISSION Act became law in 2018, bringing the VA’s previous Veterans Choice Program to an end and establishing the Community Care Program. VA provides health care for Veterans from providers in your local community outside of VA. Veterans may be eligible to receive care from a community provider when VA cannot provide the care needed. This care is provided on behalf of and paid for by VA. Community care is also available to Veterans based on certain conditions and eligibility requirements, and in consideration of a Veteran’s specific needs and circumstances. VA offers urgent care services to eligible Veterans at in-network urgent care clinics to treat minor injuries and illnesses that are not life-threatening, such as colds, strep throat, sprained muscles, and skin and ear infections. Community care must be first authorized by VA before a Veteran can receive care from a community provider. Veterans, their representatives, and in-network community providers should report instances of a Veteran presenting to a community emergency room to VA within 72 hours of the start of emergent care. Out-of-network providers are encouraged to notify VA as soon as possible. PHONE: 844-724-7842 (844-72HRVHA) IMPORTANT: Failure to notify VA of care rendered through an in-network community facility in a timely manner prevents VA from authorizing the emergency care, and prevents claims and payments from being made through one of VA’s third-party administrators.

Region 1: Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia

Region 2: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin

Region 3: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, Puerto Rico, South Carolina, Tennessee, Virgin Islands (U.S.)

Region 4: American Samoa, Arizona, California, Colorado, Guam, Hawaii, Idaho, Montana, New Mexico, Nevada, Northern Mariana, Islands, Oregon, Texas, Utah, Washington, Wyoming

Region 5: Alaska

VA Vet Centers

Vet Centers are community-based counseling centers that provide a wide range of social and psychological services, including professional readjustment counseling to eligible Veterans, active-duty Army, Navy, Marine Corp, Air Force, Space Force, and Coast Guard service members, including National Guard and Reserve components, and their families. 1-877-927-8387 is an around the clock confidential call center where combat Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. The staff is comprised of combat Veterans from several eras as well as families members of combat Veterans. This benefit is prepaid through the Veteran’s military service.

Plan your trip to VA

In 1946, Veterans Canteen Service (VCS) was established by law to provide comfort and well-being to America’s Veterans. With our many retail stores, cafés and coffee shops across the country, we serve those who have served our country. VCS is proud to offer Veterans enrolled in VA healthcare, their families and VA employees exclusive shopping benefits online through Patriot Store Direct. Product categories range from Military Caps and apparel, Outdoors, Electronics, Automotive tires (Goodyear, Bridgestone, Firestone, and Fuzion), Tickets and Travel, Vision (Glasses and Contact Lenses), Home and Kitchen, Floral, Toys, Gifts, Watches, and more. We are honored to give back to the VA community through many programs established for the health and well-being of our nation’s heroes. Revenues generated from VCS are used to support a variety of programs, such as VA’s Rehabilitation Games, Fisher Houses, Poly-Trauma Centers for OEF/OIF/OND Veterans, disaster relief efforts, Substance Abuse Cessation, VA’s Homelessness initiatives, Women Veterans, Veteran Suicide Prevention and other activities.

Hospital Service Directory

To find out whether there is a van near you, use the Disabled American Veterans (DAV) Hospital Service Coordinator Directory to contact your nearest HSC. The vans are driven by volunteers, and the rides coordinated by more than 133 Hospital Service Coordinators around the country. Our nation’s heroes travel around the globe to protect our freedoms—it’s only right that we return their dedication. Volunteering to drive a Vet ensures that even those living remotely from VA hospitals can make their appointments and never go without the treatment they need. Please remember that the DAV Transportation Network is staffed by volunteers; therefore, it is unable to cover every community. Learn more about the DAV transportation network through the NewsFlash Resources section.

Since the program’s inception in 1987, DAV departments and chapters have donated 4,183 vehicles and Ford Motor Co. has donated 274 vehicles at a cost of more than $104 million. Ford’s support for DAV spans nearly 100 years. The relationship began when Henry Ford provided Model Ts so DAV members could attend their annual convention. Today, Ford continues to provide funding and vehicle donations to help transport veterans to their medical appointments.

Use of these Materials and Finding VA Health Care

Please note that the health care information provided in these materials is for educational purposes only. It does not replace the role of a medical practitioner for advice on care and treatment. If you are looking for professional medical care, find your local VA healthcare center by using the VA Facilities Locator & Directory. This page may contain links that will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites.

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