Coaching Into Care
News & Announcements — 7/22/2020
Coaching Into Care is back to operating normally and our staff are fully operational working remotely. We have recently become aware that residents of Hawaii and Alaska (i.e., a number with an area code from those states) cannot reach our toll-free number. We are looking into a solution to this, but until we find one we hope that those callers reach out through our email, CoachingIntoCare@va.gov, for a return call within 1 business day. You need not disclose anything other than your contact information (name, number) and that you would like to talk to a Coaching Into Care staff member about a Veteran you are concerned about.
Coaching Into Care is a national telephone service of the VA which aims to educate, support, and empower family members and friends who are seeking care or services for a Veteran. Our goal is to help Veterans, their family members, and other loved ones find the appropriate services at their local VA facilities and/or in their community. We also provide coaching to family and friends of Veterans who see that a Veteran in their life may be having difficulty adjusting to civilian life. Coaching is provided by licensed psychologists or social workers, free-of-charge. Coaching involves helping our callers figure out how to motivate the Veteran to seek treatment. We can help you get information about mental health, services at the VA and tips on how to begin the conversation about treatment with a loved one who is a Veteran.