Coaching Into Care
News & Announcements — 3/26/2020
Coaching Into Care is still operating relatively normally, but with some changes in how your calls are answered due to staff working remotely. Staff will be available during daytime operating hours to answer calls immediately, 9am - 5pm, eastern time zone, Monday - Friday, at (888) 823-7458. However, there is a greater likelihood that you will reach our voicemail. Please leave a message and your telephone number if you do not reach us directly and we will call you back within 1 business day, likely from a "private" or blocked number. You can also email us at CoachingIntoCare@va.gov. Please include your contact information and we will reach you within 1 business day. Contact the Veterans Crisis Line, 1-800-273-8255 (press 1 for Veterans) if a Veteran you know is in crisis or having thoughts of suicide.
Coaching Into Care is a national telephone service of the VA which aims to educate, support, and empower family members and friends who are seeking care or services for a Veteran. Our goal is to help Veterans, their family members, and other loved ones find the appropriate services at their local VA facilities and/or in their community. We also provide coaching to family and friends of Veterans who see that a Veteran in their life may be having difficulty adjusting to civilian life. Coaching is provided by licensed psychologists or social workers, free-of-charge. Coaching involves helping our callers figure out how to motivate the Veteran to seek treatment. We can help you get information about mental health, services at the VA and tips on how to begin the conversation about treatment with a loved one who is a Veteran.