Coaching Into Care
News & Announcements — 2/16/2021
Our hours of operation have returned to normal following the Presidents Day holiday--8am - 8pm, eastern time zone, M - F. If you do not reach us during these hours or call at other times, please leave a message at (888) 823-7458 or at CoachingIntoCare@va.gov, for a return call within 1 business day.
Coaching Into Care is pleased to announce that we have published a paper in the professional journal, Psychiatric Services, that describes the development, operations and program evaluation findings of our service! Click here to access a copy of the paper.
Coaching Into Care is a national telephone service of the VA which aims to educate, support, and empower family members and friends who are seeking care or services for a Veteran. Our goal is to help Veterans, their family members, and other loved ones find the appropriate services at their local VA facilities and/or in their community. We also provide coaching to family and friends of Veterans who see that a Veteran in their life may be having difficulty adjusting to civilian life. Coaching is provided by licensed psychologists or social workers, free-of-charge. Coaching involves helping our callers figure out how to motivate the Veteran to seek treatment. We can help you get information about mental health, services at the VA and tips on how to begin the conversation about treatment with a loved one who is a Veteran.